United Shockwave Therapies

Jan 2024

GREEDY & UNETHICAL! Went into surgery to have a kidney stone broken up. The machine that United Shockwave provided failed to work. So procedure couldn't be done. Not only did United Shockwave bill & get paid by my insurance, but they had the audacity to bill me for the balance. For a surgery that WAS NOT DONE!

Jan 2020

About a month ago I had a lithotripsy at United Therapies at Lutheran General Hospital. From the minute I walked through the front door, and someone escorted me to the clinic, everything was rather extraordinary. One of the best medical experiences of my life - and I've ad y share of them! I was probably helped one way or another by at least 8 employees and professionals, one better than the next - each one doing their jobs with care and professionalism, each one upbeat and anxious to please. I wish I could recall all their names but here is part of the line-up: Eva, George, Viviana, Drei, Dr. Blum, the anesthesiologist and the intake and welcoming person. If cold, they were there with warm blankets in 2 seconds - they helped with lockers and dressing- they explained and answered every question! What a group! I know this sounds bizarre to e so enthusiastic about a procedure to smash kidney stones, but these people could dissolve anyone's fears and make them feel totally comfortable. Laurie W.

Apr 2019

After experiencing kidney stone pain for two days, I met Dr. Park in the morning who scheduled me that day for shockwave treatment at this facility. The calls prior to the procedure were informative, as was the reception staff upon arrival. Jericho the nurse and George the lab tech could not have been more comforting. They were calm and made sure all of my questions were answered. They really made me feel taken care of despite my horrible pain and fear of the procedure. Dr. Park was efficient and his bedside manner is light hearted but direct. Despite being the last procedure of the day, I did not feel rushed to leave and Jericho sat with my husband and I until I felt well enough to leave. Knowing that kidney stones are a recurring thing for me, I would not hesitate to use this facility again.