Urgent Care near Palatine

“Great staff, easy when you have an appointment, never a long wait. A pleasure to work with, especially when you've got a little one that's not feeling well.“

“Astoundingly efficient office. The office is easy to locate and very clean. Some of the outside office waiting area furniture is a bit aged but still serviceable, I'd probably say they'll replace or refurbish the furniture in a year or so. The clinic rooms are extremely clean and very well maintained. The clinic rooms put the waiting area to shame. Intake nurses are polite and conversational. They're willing to take time to collect and explore medical history. The APN (care provider) is very efficient in their provision of care. They do not argue with a persons needs. They go above and beyond to make sure that the patient is the driving force in the room and the provider a validating and prescribing agent. Instead of the provider talking down to patients with chronic conditions the provider lets patients decide their care needs and aids the navigation. It's truly a collaborative care environment unlike some offices I've been in where providers are controlling and have the final say in everything. This is a prime go to clinic for most minor needs. That said it might not be a fit for more major needs. There's the large Des Plaines care center for more extensive needs such as the need for an on-site blood laboratory and point of care blood testing. For your basic sinus infections and pneumonias etc this office will do the job efficiently and quickly. For more involved rare organisms, you might want to consider the larger urgent care / outpatient center. Choose carefully based on the severity of your condition. Also, don't bother with instant quick care video visits. They'll just waste your time and have you go to urgent care. This clinic has been a go to for my healthcare for years and will remain that way.“

“Dr Morrell is a Gem. She takes the time to hear you, advise you, talk about your overall health in regards to your condition and treatment. I look forward to every appointment with her.“

“Being able to articulate my health issues in my own language is truly a great privilege. Expressing my health concerns enables me to receive accurate diagnosis and treatment, which is an important step for me. Thank you for this support.“

“Quick service, all the staff was very nice, quick, and helpful. Good music was playing so you aren’t super bored while you wait in your room too. They definitely prioritize people with appointments and I was able to get an appointment same day within just a couple hours!“

“Lisa you are best person and best customer service I ever received I’m truly appreciate it and thank you“

“One of the best immediate care experiences I have ever had. They suggested all the tests I wanted and gave me information and a prescription to help my issue. Just a wonderful experience even tho I was really sick.“

“Was there on New Year’s eve. Daughter had a small fracture. The facility is very clean and not crowded. The lady at the front desk was respectful and helpful. So were the doctor, his assistant and the nurse. Received the help we needed and I am very grateful for it! Thank you.“

“I went in for a bee sting. I thought she was very caring and took a long time with me. I have used the clinic several times and I feel very comfortable with the level of care I received.“

“Completely positive visit today. Had an 11AM appointment, came early because there's always paperwork, got a shot, done before 11AM. 3 friendly people on staff, I was only one there. Not at all sure about what the negative reviews would be--busier days?? Appointments honored before walk-ins. Only basic care done here, however.“

“I came in with lots of pain and discomfort and ladies at the front desk were so friendly and doctor Julia was so friendly and understanding of the issues I was having and even with just being a walk in. they got me in so quickly which was very appreciated.“

“I went for a consultation for some headaches and Mrs. Florentino treated me very professionally and explained the possible causes, gave me some recommendations to follow, with great pleasure and confidence I would return to that clinic, I recommend it.“

“I had a great experience with Dr Park today. I’ve been looking around for a place that would do a thorough exam and although we didn’t find the root cause of my sinus infection and bronchitis today, he did rule a lot of things out and did everything he could to help me and answer all of my questions, which at the end of the day was reassuring. What was refreshing was that he spent time explaining the basics, which is sometimes taken for granted but is surprisingly helpful instead of having to Google search everything and wind up down a rabbit hole of information. Dr Park helped me interpret the options for treatment available to me and I felt like I left with a lot more information than I had when I got there, and that’s exactly what I needed to make decisions about what medicine to take for my horrible sinus infection. I also got a PCR test, which is hard to get covered by insurance unless it is specifically ordered by a doctor after the Covid emergency ended May 12.“

“A true gem indeed! Very affordable service! Friendly medical staff. Conveniently located in Walgreens!“

“PT Solutions is a great place for therapy. I had Grant was my physical therapist and he is so wonderful!! I have been a patient for a few years now and can’t complain with the service. Grant is very knowledgeable, encouraging, patient, and very upbeat! I like it that my visits are one on one sessions and they customize your abilities on what you can do! I always looked forward to going to therapy and happy leaving after my sessions! You will be amazed and they are phenomenal!!!“

“This Immediate Care is the Best!! They're so friendly and nice. It's easy to make an appointment over the phone. Or not a long wait of you just walk in. The staff & nurses are so nice. The doctors are very knowledgeable & personable & friendly. They take time to answer your questions & concerns. And you are still out the door pretty quickly. This is the Best immediate care that we've ever been to.“

“Was at the urgent care center today and was very pleased with the care I received. Both the nurse and Doctor were very knowledgeable, efficient. They listened attentively to my situation and gave me a lot of confidence in their treatment decision.“

“My left foot was badly bruised after I accidentally slammed it into a wall I didn't see in the middle of night. I was in a lot of pain and couldn't get a same day appointment at any orthopedic clinic in the area. However, I wanted to avoid the ER. I was pleasantly surprised coming here. Every person I met during my visit was sympathetic, caring, friendly, and professional, especially nurse Debbie. I was able to come and go with ease and obtain the answers I was seeking. The facility was also recently built and was well designed. As someone who mostly has had negative experiences in the healthcare system, it was nice to having a positive experience for once.“