Walmart Home Services

Jul 2024

I used the delivery service since I am handicap & broke my foot in 2 places. Let me tell you, Adrian is a fantastic person. I went out to get my things while he was getting things from his car. I picked up the school supplies that I was taking to school intending to take them to my car. He told me he would take care of them & proceeded to do so. He had already put half a dozen bags on my porch but he picked them back up & put them in my car! Way to go Oswego Walmart, great job trading your employees to be helpful!

May 2024

Whatever you do, don't take your vehicle in for an oil change at this location! I made an appointment for 3 in the afternoon & was right on time. Waited 10 minutes for someone to come to the counter. She looked up my appointment & took my keys. She said it would be about an hour & a half. I was fine with that because I'm a retail manager & I understand being short staffed. I waited an hour & a half for them to tell me they couldn't service my Hummer because they had no information on the vehicle. I asked him what that even meant, when you can open the hood & see that it takes 5W-30 oil. He stated that the girl who checked me in didn't get all the information they needed. HUH? I said I can give him the information now & wait...again. He said that they were not taking any more customers even though the lady who walked in after I was waiting an hour got checked in for an oil change! I actually held my tongue pretty well for as furious as I was! I said ok fine, I guess I'll just take it to Jiffy Lube & this guy had the audacity to say that Jiffy Lube was the worst place to take it. I said I disagree.. THIS is the worst place & I won't be back--ever! That's what I get for trying to save $20!

May 2024

The guy asked for my receipt after I checked out like 10 feet from him. He's demanding to see my receipt and loudly calling me a thief. I purchased 2 large water jugs and a microwave. Really not a fan of having a scene made over nothing.