West Suburban Family Practice

Sep 2024

My daughter was in a car accident, we went to emergency room arrived at 3:47p.m. we are still here. She was told by triage nurse that she would get a CT scan and pray. The order was never put in the system. We are currently waiting on results along with a few other patients. I am so disappointed.

Jun 2024

If you have a choice for ER services, DO NOT CHOOSE WEST SUBURBAN MEDICAL CENTER!! It is June 4, 2024, at 7:37 p.m. I have been sitting in th ER since 10:35 a.m. waiting to see a doctor. The triage person explained to me that they see the least critical people first. Well, I guess it is a good thing that I haven't had a stroke with a blood pressure 207/86.

Apr 2024

This hospital used to be GREAT! I've been a patient here for almost 30 years. Most of the awesome physicians are gone or are only contractors here on certain days. This place is FILTHY and UNDERSTAFFED by some of the rudest and unprofessional people on the planet. PCC leases offices here and has some awesome physicians and staff that get overshadowed by the bad service everywhere else. I've continued to give this place a chance, but since it's been sold several times over the past few years it only gets WORSE! I was told they only have 2 wheelchairs when my son dislocated his knee. Needless to say we had to carry him in and roll him around in an office chair! Speed walk, run, Uber, or hitchhike to any other hospital rather than West Suburban. It's such a a shame I have to give this horrible review to a place I used to love so much. I've had 2 surgeries here by magnificent doctors that practiced here a lot of years. Now, I just wouldn't trust my health or my family's health to this ratchet unsanitary business! I'm here right now, and sitting for 2 hours with my daughter who has COVID symptoms. No one else is here, so what's the hold up? I should've followed my first mind and gone elsewhere!