Premier Home Health Care Services, Inc

Sep 2023

Extremely unprofessional. The employees they send to your home, care nothing about their jobs. They no-call no-show, they come late, they leave shifts early without notice, which throws a lonely wrench in your plans for the day, then when you call the office to complain they don’t have a manger you can speak with. They instead have a call center that you can leave a message with and then they will pass it along to a manager. Sometimes you need to speak to a manager directly! I had a bad experience with an employee named Dominique Rodgers. All she wanted to do was sit and read her book all day. When I asked her to do tasks she would get an attitude. She would be scheduled...read full review

Jan 2023

I needed a homemaker for my mother. None of the persons assigned to assist my mother worked out. I was told each person would be a good fit , but the first person was on vacation and when she was scheduled to work she did not call or show up. The next person was to temporarily fill in but she talked excessively and was constantly eating. The third person recommended never called or came. The fourth homemaker became available after completing an assignment. She worked one week and the next week she worked two days and then did not call or show up. Seemingly none of these homeworkers were trained or required to call ahead and introduce themselves.The care coordinator was...read full review

Jan 2023

I have had the worst experience with this company. I have sent in bad reviews and called multiple times. Whoever answered the phone says I’ll have someone call you back. Is it just because my mom is on Medicare that she gets treated so poorly? I will never deal with Premier again. No calls, no show for home health worker! Unacceptable! The worker we had has no training in dealing with dementia.