“This medical office is nice and clean. I was able to book an appointment easily. The staff here were exceptional and professional.“
“I was visiting a family member in rural Louisiana, when I missed a step and took a spill. I immediately knew I wrecked my ankle, but decided to wait until we came home to get it checked out, hopeful that it was just a bad sprain. I was able to schedule an appointment first thing in the morning, when I returned three days later, at Wellnow and complete all my registration from my sofa. The level of care I received from Dr. Schnell, the front desk, my nurse (Karia) and the x-ray tech (unfortunately, I don’t recall her name) was top notch! Turns out I fractured my fibula, but I was in and out in about an hour, soft-casted and with enough information to initiate follow-up care. Every one was extremely nice and knowledgeable, and made an otherwise not-so-great situation, a very pleasant experience (especially on my wallet vs. an E.R. bill!). Highly recommend them for your immediate care needs! Thanks to all and keep up the good work!“
“Wonderful experience all things considered. Helpful and patient with my two year old, everyone here is very attentive and kind.“
“I came in a week ago and I have to say, the professionalism is astounding! Dr. Khan made me feel like I was the most important person on earth and explained everything in terms I could understand. I refrained from writing a review until I had enough time to make sure the treatment he gave me worked, and my god did it work. I feel as good as new! Thank you Dr. Khan.“
“They are wonderful, from start to finish. One employee who really stands out is Ameer. He has done all of my Covid tests and he seriously is amazing---friendly, efficient, helpful, and really cares. He even called me after hours to give me the results of my test. Southwest Urgent Care is truly lucky to have Ameer!“
“Took my son here for ear issues .We got appointment same day,we went got called right on time doctor took care if issue,recommend going here. DOCTOR ON DUTY was caring and listened....Thanks“
“I was really nervous going in. General healthcare as a trans individual can be pretty scary... Luckily, the NP that helped me out, Jerusha, was incredibly sweet, understanding, and helped me get the medication I needed!“
“My Son had pink eye and we had to wait past our appointment but nonetheless they prescribed my Son drops and it went away. My insurance had no copay. I would definitely go again for something minor.“
“My husband had his ears flushed this afternoon at 2:45 from a very, nice, understanding woman working in the clinic. We really appreciated her concern. I would highly recommend this facility to anyone looking for immediate help with their health. Once again 4 thumbs up for the nice clinic worker. Keep up the good work.“
“I’ve only been going to this facility for less than a year but both Dr. j and Melissa are both awesome they get me in for appointments usually the same day and they really are great doctors“
“Brought my son here today for an ear infection. Everyone including the ladies at the front were very courteous. My son was roomed right away and the provider that saw him was really nice and thorough with the exam. I highly recommend OSF Oncall!“
“The NP could not do enough for me. I had been dealing with a bad cold that refused to go away. When I finally went to urgent care, the stated wait time was 3 hours. However, I was seen in less than half of that. The NP still spent time with me, not rushing, and did a thorough exam. She then had me stay for a breathing treatment and came back in afterwards to see if my lungs sounded better. She sent my prescriptions over to my pharmacy immediately. The standard of care was excellent.“
“Everything was perfect for me short term waiting. Medicine from pharmacy quickly.Great NP Thanks“
“Very clean facility. Very nice Doctors, nurses and receptionist. Speedy health care services.“
“It is best to arrive early. The service will be expedited professionally and quickly during early appointments.“
“the PA who came to see us is the only reason this place isn’t 1 star. def knows what she’s doing and noticed what was wrong almost instantly. she really wanted to get to know you and your background medical stuff. liked her a lot. she was so kind and thorough and very nice to speak with. the building is in desperate need of a fix up. holes in the walls and the floors need some good cleaning. the layout of the place is a little odd and when you walk in the vibe is definitely off but you can’t quite place it. it’s a beautiful building and has so much potential if they would just give it a few renovations. just from sitting in the room i’ve noticed the ceiling is starting to cave, the walls don’t seem very clean and there’s a hole in the top of the wall. the tv is fairly loud in the waiting room to the point where i can hear it while i’m in the patient room. i’ve gone to other doc in the boxes where it seems a lot nicer. the staff was okay but the PA was the best.<br>also im sorry but there’s two doors in the patient room. one is blocked by the exam table or whatever it’s called. weird. i would 100% come back if the place was kept up more.“
“Great thorough care was given to my husband after he became very ill. The check in was simple and we were giving a room and seen by staff immediately. The Doctor, nurse and technician were very thorough and they were able to pinpoint his illness and prescribed medication to fight his symptoms. We’re pleased we didn’t let the bad reviews sway us from choosing this facility in a time of need. We highly recommend coming here if you have a medical emergency.“
“My wife was having pain issues. When we arrived we were taken care of immediately. The staff were very supportive and helpful and friendly. They were able to recommend the solution and it was spot on. I would recommend this facility to anyone. They are a credit to their profession.“