Southwest Medical Group

Mar 2022

I came here around 6 p.m. last night, I gave the receptionist my insurance card, and she even ran it into the machine twice and read through it. Yet somehow my name was still misspelled -- how do you go from Shirley to Sherley? I had to tell the same person twice my reason for coming in, and when the nurse practitioner came in she asked me my reason for coming in and she had a really thick accent that made it difficult for me to understand the already unfamiliar medical terms. What's the point of taking notes if everyone isn't on the same page? The facility is also unsanitary in the sense that the room that I was put into to wait for the nurse practitioner -- the wax paper on the bed was really crinkly and old, you can tell that someone had sat on it before and they never ripped the piece of paper in between patients. After I left the room, no one went in to switch the paper or sanitize anything. It's funny how they have brochures and all encouraging people to get the vaccine, but they're not really taking COVID seriously. Everyone was just hanging out at the front, and it wasn't even busy at 6. I also let my mask down for a second to take a sip of water, and the facility smelled bad -- I was grateful to have a mask on so I don't have to deal with it. After being seen by the nurse practitioner, she ended the appointment saying this was above her pay grade and that I should see a specialist. It felt like a waste of time, they could've told me at the time of check-in that my reason for coming here is above their pay grade, and it would save each other's time. I wouldn't recommend Oak Lawn Immediate Care to anyone in the area looking for an urgent care, and people probably feel similar to my experience as they're not busy on a Friday night.

Mar 2021

I have been bringing my children to Dr. T Sahajpal's practice since they were babies. Dr. Sahajpal is kind, respectful and responsive. I would highly recommend her to anyone who is looking for a good pediatrician.

May 2020

They were very CLEAN AND PROFESSIONAL !!!! Understanding, patient, and EXPLAINED ALL of my concerns thoroughly! They didn't treat me like cattle like some clinics do, as I'm sure most can agree we've been shoved out before getting answers to our concerns matter. I'd come to this place as a primary physician office!!! This is how awesome this place is! They sit down and explain what's going on, and what their opinions are and even give you a referral if needed. Well mannered staff and feels very safe. If you feel you are concerned about your HEALTH PLEASE COME HERE IF YOU CAN'T GET TO A DOCTOR!!! They are like I said VERY CLEAN AND SPACIOUS!! And the doctors nurses and staff have a safe and courteous output. You can tell these people REALLY DO CARE!!! That's why im writing this review. From the bottom of my heart I only been there earlier today but it felt good to see doctors and nurses on the front lines working their butts off to keep people healthy! Thank you guys sooo much. not only that but they ALL HAD GREEAAAAAT ATTITUDES! Thanks again