TheKey - Formerly Home Care Assistance

Mar 2024

Having past experience with The Key caring for an elderly parent we called them when I unexpectedly needed some care following surgery. An excellent decision! Nancy and Gail took the time to explain options and respond quickly to what became a changing situation. The home health aides were all pleasant, competent, and respectful. They offered assistance as needed, and made the experience of being dependent less difficult. In particular Sophie went above and beyond to help identify solutions to problems, write up a care plan, and made getting help with bathing and personal care pleasant rather than embarrassing.

Nov 2022

I wish to thank the key home care in illinois, Skip Frost and his staff help me recover from hip surgery. I would recommend them highly. They are able to get staff that care and show interest in myself. Thank you.

Jun 2022

I have nothing but good things to say about Home Care Assist. They were in my mom's home starting with part time to 24 hour care for the last 15 months. Peter was always responsive as we navigated this new normal in caring for our mother. We were able to fulfill her wishes to keep her in her home. The team was willing to make some caregiver adjustments initially to fit my mother's personality and she had women who genuinely loved her. This has all been during the Covid pandemic as well and we were able to keep my mom healthy in her own home. I am a healthcare provider myself and I recognize and appreciate their professionalism.