Reviews for LifeCare Home Health & In-Home Services Inc
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Monday: 9AM - 6PM
Tuesday: 9AM - 6PM
Wednesday: 9AM - 6PM
Thursday: 9AM - 6PM
Friday: 9AM - 6PM
Saturday: Open 24 hoursSunday: Open 24 hours
Tips
accepts credit cards accepts insurance women-owned
Ratings
Google: 4.3/5LifeCare Home Health & In-Home Services Inc
3100 Dundee Rd Ste 703, Northbrook
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My fiancé had multiple surgeries for a bowel resection and then eventually a temporary ileostomy. She was sent home on a double lumen picc line, one line for antibiotics and the other for TPN (Nutrition). Well, one of her lines clogged up and we immediately called lifecare. They said they would have a nurse give us a call back. We didn’t hear for hours. Called back and same thing.. waited for hours. Eventually this turned into 48 hours of dealing with a clogged line. We still hadn’t heard from anyone (yes we were continuing to persistently call all at the same time). The on call service was a third party and everyone was extremely rude and unempathetic. When we eventually...read full review
Everything started off fairly well. A nurse(?) from Lifecare came to our house and showed us how to administer IV antibiotics (3 times/day). Then for the next 5 weeks a different nurse came out first twice a week and then once a week to change the dressing and just check up on things. All went well until the course of antibiotics was finished. The nurse was supposed to come and remove the PICC line on Wednesday (February 22nd). First there was a miscommunication between Lifecare and the doctor. The doctor's office claimed Lifecare was supposed to contact them to get the order to remove the PICC line; Lifecare claimed that the doctor was supposed to contact them. In whatever case, the doctor's office contacted Lifecare on Wednesday afternoon to authorize the removal of the PICC line. But now, Lifecare is unable to find a nurse to remove the PICC line and they have stopped communicating with me at all. I have no idea if or when I can get the PICC line removed and in the meantime I am breaking out from the tape keeping the PICC line in place.
This place caregivers were incompetent and thieves I lost more things in my condo than I could imagine I am a stroke survivor and the caregivers took advantage me who can’t watch them in my condo because I am paralyzed and can’t moved around my condo! Very disappointing! After 18 months using the caregivers from lifecare, i have sunk into deep depression and has to go through psycho therapy ! I have since then changed to another company and their caregivers are caring not like the caregivers from life care they wanted to treat me like some one who has memory problem because of my stroke they wanted to control me not knowing that i am still cognitive very okay! One...read full review