JCPenney Salon

Oct 2024

I went on a sale date (not planned). And it was a big mistake.

The place was full! Patricia (front desk) was super rude, I asked her twice to be put on the waiting list and she didn’t do it. She just said “we won’t do that, I am working on something else” and then she proceed to ignore me. Then five minutes passed and she gave me a piece of paper (not the list) no put my phone number and name.

The lady that cut my hair was nice, but it was just the cut, the haircut was okay, but when I paid for the haircut another client’s hair was totally styled and it was the same price.

Jan 2024

I visited the salon on December 5 2023 my appointment started on time my stylist was very pleasant young lady her name is Miyana Lemon I loved the style afterwards. She was gentle with my hair and professional I will visit again.

Jul 2023

While I was pleased with the final outcome of my hair, my stylist Mariana was extremely unprofessional throughout the process. While washing my hair, she rudely asked, "Did it fall out?" When I responded "huh" she replied, "Has your hair always been this thin, or did it fall out?" I took the rude tone of the question as an anomaly and answered her question. Later, while sitting in the chair, she asked me when was my last haircut. I responded, "I don't remember the date." She then rudely asked, "Was it during the pandemic?" Mind you it is July of 2023. When I clarified that it was not too long ago, she rudely asked if I had cut it myself. Why would I grab my scissors...read full review