Geek Squad

Apr 2024

Did not hook up my car alarm correctly, left something loose in my dashboard where as it rattle's badly as I’m driving down the street, and to make matters worse, I shook my car to try to get the alarm to go off and it didn’t go off, after I called customer service to let them know of the shoddy work they done, the technician called me and asked me to bring it back to their location to take a look at it, absolutely not, he didn’t get it right before, why would I take it back to him and he told that it was done, he let me drive off with it being loose and not positioned properly, I took it to another location to get it done the correct way, they pressed down on my...read full review

Apr 2024

Made an appointment, went into store the for a repair. Told me I had to call a 1800 number to order parts. When I called the 1800 number I got transferred 8times and no one could order my parts through warranty

Jan 2024

Took me 12 phone calls to get thru to a real person. Went to the store to make an appt, gave me another # to call, said I could NOT make appt at store must be done over phone. Last call I made, I was told I could have made appt at store. Called another company, got it done for $89.99 vs $200 for best buy. Lazy people who don't want to do their job! Will never spend my money there.