Walmart Home Services

Jun 2024

Tell your cart employees to stop putting the cart buggy in the middle of the road/ aisles of cars. Stay to the side. Don't block a whole row of cars by being in the middle. I waited forever to move, he looked right at me too as I was waiting.

Apr 2024

Another example of horrible management and terrible customer service. Upon checking out, I noticed at least (8) Walmart employees in the front of the store doing nothing, on their phones, ignoring customers, with only (1) full service register open, so naturally I elected to use the self checkout. After scanning, paying, and bagging my items, I was on my way to the exit, when the Walmart employee who would normally ask me to show him my receipt (which he didn't) says to me "you need to go back and scan and pay for those dish towels", I replied that I did scan and pay for the items in question, and he replied "no you didn't, I saw you bag them and put them in your cart without paying for them". So I asked him flat out "are you accusing me of stealing dish towels? He said "yes", so I insisted he look at my receipt to verify payment. Once he saw the items were in fact on the receipt, he replies "thank you, have a nice day". No apologize, no remorse just that lethargic Walmart sense of entitlement and authority. I was offended that I was accused of stealing, without him initially just asking for my receipt, which I was anticipating on showing him on the way out, like many Walmart's I've shopped at in the past. I understand they have a theft problem, but producing your receipt and them checking the items in your cart is Walmart's standard operating procedure (and that's what I was expecting), but this Walmart associate flat out accused me of stealing, instead of following the company's normal procedure of politely asking for my receipt upon departing the store. If he had a suspicion, it would have been verified when he saw the receipt. Not only was his behavior outrageously disrespectful, it shows what Walmart employees really think of us as; thieves. Now, I have to boycott Walmart, because I realized, when you enter a Walmart, you have to be prepared to give up your self respect, and although they sell cheap merchandise, being disrespected is a price too high to pay.

Oct 2023

This is not my normal place to shop, and I quickly remembered why. I had to ask 3 people where an item was and they were not helpful. One individual that was doing online shopping for the store nearly refused to move so I could retrieve an item she was blocking. When I asked her for the 2nd time she moved only 1 step. I had to ask her in a more firm voice to move and she did with attitude. Then as I was checking out the cashier had attitude. I had to be the one to greet him. He didn't smile or ask anything. He didn't even tell my total. He just stared at me like, figure it out. The customer service was terrible. The place was crowded, and very few people had people skills. Like, excuse me, I'm sorry, or thank you. I'll stick to Meijer or Hy-vee from now on.