Refused my insurance when it is in fact accepted and refused to call. Lied to get me to leave.
October 2018
I had been trying to find a pharmacy to get a tetanus booster shot. I called Walgreens within 5 miles of where I live and none of them had the vaccine. I then called the 800 number for Minute Clinics and asked if they could find out if any of the clinic's within a 5 mile radius of where I live had the vaccine. After about 25 minutes on hold the representative she came back and and said that the location at 9640 N Milwaukee in Niles had the vaccine. I asked her if I needed an appointment or could I do a walk in. She said I should go right away cause they weren't busy and didn't need an appointment so I left right away. I live about 20 minutes from location... read full review
November 2017
I live in Chicago during the week for work, and have for several years, yet all my doctors are in another city. When I can pre-plan an appointment, I have the flexibility to return to the other city for it. I really like my doctors, after many years of great relationships with them, so have chosen so far not to leave them and find new doctors in Chicago. This has worked really well so far, because I haven't been sick enough to need to see a doctor THAT DAY. This all changed a few weeks ago, when I returned from a trip to a convention with a bad case of what I figured was either bronchitis (which it was, coupled with a sinus infection) or pneumonia (which it was just... read full review
Refused my insurance when it is in fact accepted and refused to call. Lied to get me to leave.
I had been trying to find a pharmacy to get a tetanus booster shot. I called Walgreens within 5 miles of where I live and none of them had the vaccine. I then called the 800 number for Minute Clinics and asked if they could find out if any of the clinic's within a 5 mile radius of where I live had the vaccine. After about 25 minutes on hold the representative she came back and and said that the location at 9640 N Milwaukee in Niles had the vaccine. I asked her if I needed an appointment or could I do a walk in. She said I should go right away cause they weren't busy and didn't need an appointment so I left right away. I live about 20 minutes from location... read full review
I live in Chicago during the week for work, and have for several years, yet all my doctors are in another city. When I can pre-plan an appointment, I have the flexibility to return to the other city for it. I really like my doctors, after many years of great relationships with them, so have chosen so far not to leave them and find new doctors in Chicago. This has worked really well so far, because I haven't been sick enough to need to see a doctor THAT DAY. This all changed a few weeks ago, when I returned from a trip to a convention with a bad case of what I figured was either bronchitis (which it was, coupled with a sinus infection) or pneumonia (which it was just... read full review