JCPenney SALON

Oct 2024

I had been a regular customer here for the past 5 years. The Salon manager Michelle is my go to person. She is so attentive to the minute details we say. She listens patiently and does an amazing job. Michelle works wonders with her figures. For the past two years, I started doing highlights too. My hair was so dry from a hair coloring from another place , not only did she tried fixing the dryness , she did do a touch up and gave me a different look. Recently I went back to her for balayage and wanted a particular shade of red and she brought the exact color I wanted. I would 100% recommend her to my friends.

Mar 2024

Absolutely delighted with my debut hair appointment at JC Penney! Massive appreciation to Michelle for her exceptional work on my curly hair. The coloring was flawless, and her gentle approach made the entire experience truly exceptional. Without a doubt, I'll be scheduling with her again!

Jun 2019

Can get overcharged here! Make sure you enquire the price and confirm what you want done before sitting down for service. I got shocked when I was told the price at the end, apparently the service I wanted was an "add on" and can't be charged for itself so they added another service without consulting with me first. Shock was an understatement to what I felt! The service was good, no complaints there but I just wish I was told before they went ahead and expected me to pay. Not sure if I will go again though.