From Oncourse Home Solutions
Since 1992, the home warranty plans offered by Oncourse Home Solutions, previously branded Pivotal Home Solutions, have helped protect homeowners from the costs of unexpected repairs to their home’s systems, lines and appliances. We service over 1 million repair and maintenance plans in 16 states. We help homeowners avoid the hassle of finding a repair professional when an essential home system or appliance breaks down. We are dedicated to providing an exceptional customer service experience. Calls are answered 24 hours a day, 7 days a week. With our home warranty plans, you’ll have peace of mind, knowing you have a resource for your home repair or maintenance needs. Our service provider network includes heating and cooling specialists,
Google: 1.3/5 
BBB: A+
Pivotal Home Solutions offers home warranty plans designed to protect homeowners from unexpected repair costs for their systems, lines, and appliances. Operating since 1992, the company services over 1 million plans across 16 states, ensuring homeowners avoid the hassle of finding repair professionals when essential systems break down. Customer service is a priority, with support available 24/7. Many reviews highlight the company's commitment to providing an exceptional experience. Positive feedback includes praise for technicians who demonstrate skill and professionalism, completing jobs efficiently and effectively. For instance, one reviewer appreciated the quick and thorough service provided by technicians who fixed multiple issues in under two hours. However, some customers have expressed concerns about the use of third-party vendors for repairs, noting that previous experiences with them were unsatisfactory. In contrast, interactions with Pivotal's own employees received high marks for courtesy and competence. One reviewer specifically commended a technician for his thoroughness in identifying and fixing an A/C leak, restoring their faith in the company. Overall, Pivotal Home Solutions is recognized for its dedication to customer satisfaction and reliable service, making it a recommended choice for homeowners seeking peace of mind regarding their home repairs.