About Heartland Heating, Air Conditioning & Plumbing
Heartland Heating, Air Conditioning & Plumbing is a trusted HVAC and plumbing service provider in Murphysboro, IL and the surrounding areas including Carbondale, Carterville, Herrin, and Marion. The company has a reputation for outstanding workmanship, honesty, and integrity, with certified HVAC technicians and licensed plumbers who handle residential and light commercial projects from start to finish, including service, repairs, and equipment installation. Customers praise Heartland's professionalism and efficiency. One reviewer had a positive experience with Rowdy inspecting their furnaces, and Ben providing an estimate and overseeing the installation team. Another customer was impressed by Heartland's fast, efficient, and gracious service, as well as their clear explanation of options and environmental considerations. They appreciated the quick response when their AC system was leaking freon, and the team’s ability to replace the unit promptly. The crew that installed the new air conditioning was very good and explained everything needed for the new system. Later, Heartland checked in to ensure satisfaction, and the customer was very happy with the installation and service, recommending Heartland highly. A third reviewer had multiple positive experiences with Heartland. When they had a water leak, a technician arrived promptly and offered a temporary fix, and then plumber Randy arrived the next day, kept the customer informed, and completed the repair. When their AC system needed attention, Heartland sent someone the same day to assess the issue, and Ben provided options for a new system. The new Carrier system was installed quickly and efficiently by Josh and Brandon. Another customer expressed gratitude for the professional installation of a new unit by Issac and Trent, who completed the work before end of day and made sure everything was cleaned up before leaving. Heartland Heating, Air Conditioning & Plumbing offers flexible payment options and is highly recommended for its professional, reliable, and customer-focused approach.
ever dealt with a more communicative, responsive and dedicated company. I had been trying to find a good contractor for years. My furnace had been inoperable for three years until, thank goodness, I found Heartland heating. Due to my past experiences with contractors I was apprehensive and did not know what to expect, but Ben Hadley and his team of technicians made sure that I was taken care of. Heartland made sure that the job was done correctly, returning to ensure that the installation was up to standard, which gave me extraordinary peace of mind. They also checked in regularly to make sure that the system was working properly after installation, especially in this cold weather we are having with the snow in January. My house is well over 100 years old, not insulated at all, and the system that they replaced was not cutting it even before it stopped working. The system they installed was not only affordable, but works beyond any dreams I had. I’m very thankful that they had finance options available as well, and did not oversell anything to keep me within my preferred budget. As long as Heartland Heating is in business, I will recommend them to all.
12/10 stars! We had an emergency on Christmas Eve where kitchen sink wouldn’t drain (not the best timing with Christmas dinner) and they came out within 45minutes & fixed it! They could have charged us an arm & a leg, but was reasonable & we will use again for any future needs!
I had a serious emergency with my sewer line. I called after hours, they came right out found the problem. Before lunch the next day my problem was fixed in nasty weather. They did a fantastic job.