About SERVPRO of Mount Prospect/North Des Plaines
SERVPRO of Mount Prospect/North Des Plaines is the top choice for comprehensive cleanup and restoration services. They offer residential and commercial services, specializing in storm, fire, and water damage restoration, mold remediation, and biohazard cleaning. Available 24/7, their trained professionals work to minimize disruptions, assist with insurance claims, and help customers quickly return to normal. With over 2,260 franchises nationwide, SERVPRO handles both small and large projects. Customers praise the company's speed of service, quality work, and professionalism. The staff is described as fantastic, true professionals who provide top-notch customer service. They guide customers step-by-step, answer questions patiently, and ensure complete satisfaction. Customers appreciate the team's respect for their homes, with one noting the use of booties as a sign of their care. Overall, SERVPRO of Mount Prospect/North Des Plaines is a reliable and trustworthy provider, known for its expertise, responsiveness, and commitment to customer satisfaction.
Found ourselves in a tough and stressful situation and SERVPRO with their professionalism and responsiveness quickly made our anxiety with the situation disappear.I would highly recommend!Services: Flooring
Great experience! Needed a team in an emergency situation. Very professional staff took care of us; Jacqy was amazing and attentive to our store. Ruben and Ivan did amazing work. Thank you Servpro for your speed of service, quality work, and professionalism.
Excellent AAAA++++ service! Highest recommendation from homeowners of 25+ years. Jim and his son Jason are fantastic, true pros that offer top customer service. I called after our basement's ejector pump failed, leaving us with a mess, and Jim spent a lot of extra time with me on the phone--giving me helpful suggestions on what to do in the moment, so that when they got here we could hope for the best possible outcome. It worked! They were able to clean and sanitize our damaged basement with no need to rip anything out. On the way out, Jim made sure that we were 100% satisfied, and left his card and said several times to call with any questions or concerns, not something many contractors do. You don't want to need a service like this, but when you do, you can trust these guys to make your home feel right again. It was an extremely positive experience. (Side note: They wear booties, which to me signifies a level of respect and concern for your home that I very much appreciate.)