NCH Immediate Care Center

Apr 2023

Immediate Care (IT IS NOT) - I beg to differ?!?!1. There's always 1 person at the front desk.2. Normally one would go to an IC instead of an ER hoping that you'd actually get attended "immediately" and not wait for 3-4 hours.3. Apparently, their(NCH) E.R. in Arlington Heights is worst - waiting time is 4-6 hours.4. It's bad enough patients get charged tremendously on copays and deductibles.5. One could just pass out or puking blood in the waiting room before actually getting any "immediate" attention.

Jan 2023

I leave this Cardiology Office at 199 Rand Rd. an overall 1 star rating. Dr. Devin Mehta is my cardio Dr... I saw him once and also sent a few MyChart Messages to him.. I have had in the past and still have a problem with my Pulse Rate being more elevated than a normal persons. To the point where it gets quite elevated walking.. I've had a Holter Monitor Test. Stress Test where you walk and an Ultra Sound on my heart in 02.2022.. Mehta saw nothing wrong.. Told me to walk more and briskly.. I did.. felt lots better from elevated pulse rate.. able to walk on treadmill 30 mins a day.. Now .. since this past December problem is back.. I am getting a strong vibe from MD like he just doesnt feel its serious.. but this is not what my Heart Rate n Chest feels like.. like I'm bothering him and his nurse with my issue..Receptionist also behave like she doesnt even care. Go to a cardiologist that is going to respect you as a patient and take your symptoms seriously.. MDs often make mistakes in their thinking and judgement calls.. I will not bother with this NCH cardiology Office again. I need help for this pulse rate.. I need to know why it's doing this.. not your lack of concern because you think it's nothing..just keep an eye on it is what he says. Well.. I want a 2nd and 3rd opinion!

Aug 2022

2 complaints, had a complete physical this year, my 2nd one with this doctor and I am not asked to get undressed. How to you do a physical with your clothes on, no breast exam preformed, i do self exam but my drs always checked to make sure all was okay for something i might miss. 2nd complaint, I tested positive for covid and called then to let them know and over the counter cough meds were not helping and my ribcage and stomach muscles hurt from the cough. The nurse called back and said either a script would be called in or a televisit would be done, i said thats fine. I waited until 630pm for a call back to do a televisit since no script was called in and NO CALL!! They were closed and I was unable to get/reach the on-call dr because their phone systems said the line is busy and try back again, I DID FOR 30 MINS! Their after hours available is USELESS!!! Not going back there again. Very unprofessional treatment.