In Focus Guenther Eye care

Dr. Guenther is great but it’s one star for the two front desk ladies for me! Deflecting their own insecurities and shortcomings on every woman that walks in that door and they are so blatantly obvious when doing so. VERY Condescending attitudes, giggling and going in the back talking about customers that are sitting right in the chairs 20 feet from them. Like who acts like this?! This is a front desk job at a EYE doctors office in a strip mall not a Jr. High lunchroom.

I didn't even stay to meet the doctor , because the front office ladies made me feel so uncomfortble. I hope the doctor reads these reviews. Those ladies are driving his customers away.. I felt like Pretty Woman in the dress shop of Rodeo Drive

So today after leaving my exam at InFocus today, which went well because Dr. Guenther is polite and easy-going, I realized the front desk had only given me one prescription. Oh well, no big deal so I call over and ask if they can fax it to the glasses store I was currently at. The lady acted like it was SUCH an inconvenience to do so, continuously cutting me off when I was trying to ask clarification questions. So I send over the release form, 15 minutes go by and no result so I call back. She’s like “we are SO busy right now but I’ll check,” like I’m really inconveniencing her. She says they already sent it over, so I check with the workers at the eye glasses... read full review