I needed to be towed due to my vehicle totally quit at a stop light. I called the police who came to my assistance. They told me I needed to be towed. They offered to call a towing company. Illinois Central came. Josh was very helpful, checked to see if the problem could be fixed right there; it could not. He showed me where the mice had caused the problem. He took my vehicle to the dealership I always use. He suggested I look into my insurance policy to see if road-side assistance and towing was covered. I paid him what he quoted (I suggest people carry a blank check or two with them) and he left thanking me, giving me his business card, and wishing me luck for a better... read full review
February 2024
I called and within 10 minutes or so they were there getting me unstuck. Great guy to deal with and he will be my go to guy if/when it happens again. Much Appreciated! Also long live truck norris.
March 2023
Called while in a bad situation with a flat tire and although they weren't able to help me. They were so professional and polite and upfront. They also were able to give me a great recommendation that worked out. Thank you!
I needed to be towed due to my vehicle totally quit at a stop light. I called the police who came to my assistance. They told me I needed to be towed. They offered to call a towing company. Illinois Central came. Josh was very helpful, checked to see if the problem could be fixed right there; it could not. He showed me where the mice had caused the problem. He took my vehicle to the dealership I always use. He suggested I look into my insurance policy to see if road-side assistance and towing was covered. I paid him what he quoted (I suggest people carry a blank check or two with them) and he left thanking me, giving me his business card, and wishing me luck for a better... read full review
I called and within 10 minutes or so they were there getting me unstuck. Great guy to deal with and he will be my go to guy if/when it happens again. Much Appreciated! Also long live truck norris.
Called while in a bad situation with a flat tire and although they weren't able to help me. They were so professional and polite and upfront. They also were able to give me a great recommendation that worked out. Thank you!