Reviews for Maureen Richards, MD
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Monday: 9AM - 5:30PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: ClosedFriday: 9AM - 5AM
Saturday: ClosedSunday: Closed
Ratings
Google: 4.4/5Maureen Richards, MD
4314 W Crystal Lake Rd UNIT B, McHenry
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INEPT STAFF AND RUDE! They will waste your time, gas and money by not doing their job. The whole office staff is inept. I called to check my out of pocket 3x before showing up for my appt because I am on a fixed income. They told me there would be no charge except for my copay. My ride took off work without a day's pay. I arrived and they told me I would need to pay $178 before seeing the dr. I didn't even get in! I was so upset I asked to see the office mgr. She took me to her office and informed me there was nothing she could do and asked me to leave quietly. I found a different dr and there was NO CHARGE, just the copay because I had a vision plan. Then a couple weeks...read full review
Posting for my dad
Summary: incredibly disorganized, unprofessional, and unsanitary.
From the time he walked in they were a mess.
They did a pre screen of his eyes in the waiting room after tens of other people got checked and the woman didn’t bother getting a clean wipe to clean the machine between patients. Gross!
They sent him back to his seat then called him back to the exam room. He waited over 45 mins back there and the doctor never showed. He eventually just walked out and no one even bothered saying anything to him on the way out.
Terribly unprofessional way to conduct business.
Dr. Richards is very thorough and her straightforward analysis is refreshing. I feel confident in her judgment and her I appreciate that she considers a patients eye care in the context of their overall health. A very caring doctor that I trust.