About Geno's 24/7 Sewer and Drain Cleaning
Geno's 24/7 Sewer and Drain Cleaning is a local, family-owned business established in 1981. They are Central Illinois' top choice for sewer and drain cleaning, repair, and replacement. Geno's technicians offer professional service, ensuring the job is done correctly the first time. The company takes pride in their quality work, attention to detail, and excellent customer service at competitive prices. They are also members of Browz's nationwide safety program for contractors. Customers praise Geno's for their quick response times, often arriving the same day for urgent requests. They are recognized for their honesty and upfront communication about costs, providing multiple solutions when necessary. One customer noted how the team listened to concerns and communicated effectively throughout the process. Satisfaction with Geno's efficiency, knowledge, and diligence is frequently reported. Customers appreciate the reasonable fees and the friendly, professional demeanor of the staff. They have had positive experiences, with one customer highlighting a significant cost saving compared to another company. Overall, Geno's continues to earn high recommendations for their timely and professional service.
The best in the area. Their prices are unbeatable and the customer service is amazing. I got quoted an astronomical price and believed i had a major problem with my pipes, but with half an hour with ginos, the SIMPLE issue was fixed and my bank account not nearly as hurt as it could’ve been. I recommend them over anyone
From the first phone call all the way to a clear main line these guys are too notch!! When I called to set an appointment the professional on the phone was polite, cheerful, positive, and asked all the right questions. When they came out, they listened to what my concerns were and immediately began to troubleshoot the problem. They communicated what they were going to try and assured me if it didn’t work they wouldn’t charge me for that. They cleared my line out rather quickly and then explained what the problem was. They were 100% professional in all verbal communications to myself as well as to each other. They even cleaned up a little bit prior to leaving. I’ve...read full review
Had waited 6 days for the other company after receiving a qoute for $8000. They were going to tear out the basement floor and possibly part of the driveway. Called Genos Thursday evening. 4 of them were here the next day. They listened to my neighbor when he said both his and my plumbing systems were connected. The other company said that they would need a work order to go to the neighbors house. Genos just went to the neighbors house with the owner there, found that it had an established access point and through that point, was able to clear mine out without pulling up the basement floor or the driveway for only $250. Would definitely call them again. Highly recommend...read full review