Carlile Group | Architecture

Jan 2021

great local engineering company!

My son hired Carlile Group to do a home inspection. The home inspector they sent missed a couple of major issues. We noticed when we started doing renovation that there was bad termite damage in the walls. Before we tore anything else out, we looked around and noticed some crumbling and holes in the wall that had not been reported in the home inspection. We realize that a home inspector doesn't look for specific termite damage but the bowing in the paneling, crumbling spots on a couple of walls and the kitchen sink pulling away from the wall should have been easily seen and noted regardless of what caused it. After all the report mentioned a burn mark on the kitchen floor and a tear in the hallway carpet which were both just cosmetic so why not the wall issues which turned out to be major? We called the owner of the company to come and look at the issues which we hadn't yet touched. After he looked at it, I point blank asked him if he thought his inspector should have noted it in the report and he said yes. At that time he also mentioned that the agreement they require clients to sign states that if the inspector misses something all the customer is entitled to is their $375 back that they paid for the inspection. Wow!! The next day my son got an email from Mr. Carlile stating that even though he thinks they didn't miss anything, he would send him back his $375 if he signs a release stating that he won't sue. What infuriates me the most is that Mr. Carlile knows that his guy missed items, admitted it to us in person then turns around and sends a letter stating the opposite. He also included pictures that he took when he was there. His pictures included the renovation we had started and a couple of good spots on the walls. He didn't even include pictures of the unrenovated things that we specifically pointed out to him and that he had said the inspector should have caught. I just couldn't believe he would run his business that way. My opinion is that you should hire a contractor, electrician and plumber to inspect the property. It wouldn't cost much more if any. When Carlile does report something that looks wrong they recommend you hire said professional anyway. Inspect the home yourself, if something doesn't look right call a professional to look at it.

Feb 2019

We hired this group to do a home inspection on the home we were purchasing. He was very thorough and found a few things that needed to be taken care of before we finalized the purchase. We were so impressed were hired this group to do a big addition and rehab a few rooms in the house. Highly recommended.