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Reviews for Flood Pros Water Damage Restoration
Add your commentFlood Pros Water Damage Restoration
11137 Bertram Rd, Machesney Park
Directions Call Website Suggest an Edit11137 Bertram Rd, Machesney Park
Directions Call Website Suggest an Edit
Flood Pros was very quick to respond to our inquiry, book a time to review and quote, and quickly remediate our mold situation. Great job by Kyle, so very impressed and happy with the help we received. Will definitely turn to Flood Pros again should the need arise!
After a burst pipe, Kyle was able to get to our house within 45 minutes (wow). Him and his team got right to it. Kyle showed us the extent of the damage, answered every question we had, and took time during the work to update us on progress. Ryan, Luis, Caleb all worked well together to mitigate the damage that was already done. Everyone was courteous and professional. I hope we never have to deal with a flood again, but if we do I know who I'll be calling.Update: Restoration is moving along. Mark the drywall guy did an amazing job, as well as Dan the painter. The walls look brand new! And also, shoutout to Casey for coordinating with insurance and scheduling... read full review
Flood Pros did our remediation from water damage and the rebuild. They were professional and easy to work with, and our insurance was able to work well with them too. Every person who came to my house was polite and considerate of our space, asked for feedback and showed us what they were doing. When there were several workers here together their conversations were friendly and appropriate between each other, which made being home while they worked comfortable for me and my family. They always called well before they showed up. One time I missed the call and had just woke up when a painter arrived. Without me asking he offered to come back in 30 minutes, which was much... read full review