Pinnacle Dermatology- Lab

Sep 2020

My mother is 80 years old. She has received multiple invoices from Pinnacle Dermatology beginning fifteen months after the date of service. She called twice to clarify/dispute the bill, but Pinnacle refused to respond.I am a licensed Illinois attorney. I sent two letters demanding an explanation and requesting that Pinnacle stop sending these invoices to my mother. I also called, waited on hold 40 minutes, gave the representative the account number, and was promptly disconnected. I attempted to fax the letters to the number on the bill, but it was disconnected.All of this conduct, including the lack of any response whatsoever, is extremely suspicious and leads me to believe...read full review

Dec 2019

Scarred and overcharged.Staff was very nice which is why I trusted my skin health to this “company” who milked the insurance company and my bank account. I have very visible scars left on my body a year and half later, AND I’m receiving surprise bills from accounting. Email me for photos of scars.

Nov 2019

As mentioned in other review portals, I spent a week with sepsis as a result of a minor biopsy. doctor asked me to come in for a followup after some time. I arrived this morning and made clear that neither my insurance company nor I better be charged for this visit. the receptionist was callous and nasty explaining that it isnt her job to do that, but that they would still submit the bill. This is absurd. the combined copays, travel and related expenses of lost work due to the infection costs my family thousands, and they have the audacity to act condescending about such a basic stipulation. I was asked to return to your establishment. seriously. sepsis from a small biopsy and I am the j*** for being upset over the pain and lost income