We worked with Ethan who was recommended to us by someone trusted. He was great with timely communication and answered our questions through the process. After all is said and done, the roof appears to be done well, and the crew redid a few sections we could tell were not done right. Skylights also appear to have been installed well. Ethan noticed a gutter the crew damaged and replaced it at no additional cost to us. The crew, however, was not the most professional. We were told our landscaping would be protected via plywood on saw horses, windows would be covered to prevent damage, and the clean up process would make our yard look "like no one was ever there."... read full review
October 2021
Ethan (the owner) and his team replaced the roof and skylights on our home. My wife and I couldn't be happier with the job the team did. It looks great. The entire team was fantastic - courteous, timely, hard working, knowledgeable, and meticulous in detail to work and cleanup. I've not seen any better.Ethan's "get the job done whatever it takes" attitude was a sight to behold. It came in handy when I asked for a schedule change and some other changes. He and his team just seemed to take it in stride, accommodated all my requests, and exceeded all my expectations. They turned what could have been a stressful experience for us into a pleasurable... read full review
August 2021
Ethan and his team recently completed the replacement of 52 townhome roofs for our firm. The project ran flawlessly, On-time, under budget, but what stands out the most was his coordination and communication with our onsite team and residents to keep everyone informed. One of the best large scale roofing projects we have executed and will definitely use Naperville Exteriors again in the future.Services: Roof installation
We worked with Ethan who was recommended to us by someone trusted. He was great with timely communication and answered our questions through the process. After all is said and done, the roof appears to be done well, and the crew redid a few sections we could tell were not done right. Skylights also appear to have been installed well. Ethan noticed a gutter the crew damaged and replaced it at no additional cost to us. The crew, however, was not the most professional. We were told our landscaping would be protected via plywood on saw horses, windows would be covered to prevent damage, and the clean up process would make our yard look "like no one was ever there."... read full review
Ethan (the owner) and his team replaced the roof and skylights on our home. My wife and I couldn't be happier with the job the team did. It looks great. The entire team was fantastic - courteous, timely, hard working, knowledgeable, and meticulous in detail to work and cleanup. I've not seen any better.Ethan's "get the job done whatever it takes" attitude was a sight to behold. It came in handy when I asked for a schedule change and some other changes. He and his team just seemed to take it in stride, accommodated all my requests, and exceeded all my expectations. They turned what could have been a stressful experience for us into a pleasurable... read full review
Ethan and his team recently completed the replacement of 52 townhome roofs for our firm. The project ran flawlessly, On-time, under budget, but what stands out the most was his coordination and communication with our onsite team and residents to keep everyone informed. One of the best large scale roofing projects we have executed and will definitely use Naperville Exteriors again in the future.Services: Roof installation