Schoenfeld Keith CPA

Jul 2024

If I could give this business zero stars, I would. DO NOT GIVE THEM ANY OF YOUR BUSINESS! We had an over 30 year relationship with Hochfelder & Weber all the way back to when Ted Weber was our accountant. We always had prompt professional service with our taxes. Mowery & Schoenfeld purchased Hochfelder & Weber and we had them do our taxes. Our taxes are relatively straight forward: We own a rental property that we live in, husband self-employed, I was a straight W-2 until I retired. We got all our paperwork into them for 2023 taxes in in early March, we needed a tax figure for a real estate tax issue by April 5 and they couldn't provide it. The firm went waaaay past the 4/15 deadline for filing even after multiple emails and phone calls to the accountant. We didn't know if we owed, were due a refund, if they filed an extension...zero communication. We finally heard from the accountant in May and found that we were due a refund. Still no tax return sent to us. after multiple calls we finally received our return on May 29 with the refund amount which had not been communicted to us earlier. On July 8, 2024 we received notice from the IRS that our tax return had been miscalculated and our refund was being reduced. We sent this information to the accountant (who I'm not naming here - just her firm) to ask what the discrepancy was. We have sent numerous emails and phone calls since and have had no return emails or calls. We have not received a bill for their services....at this point they owe us money for the hoops we've had to jump through. It is July 15 and still no return call or email. Absolutely unprofessional.