IBJI Libertyville OrthoAccess Immediate Care

Mar 2024

I found IBJI after a quick search when I hurt my hand. I was surprised first by how many locations they have meaning I found a convenient location for me. I hurt my hand in the evening and by 630am I was able to get an appointment at 830am. I got there at 8am per instructions as a new patient. Juanita greeted me warmly and helped me get checked in. She gave me a Microsoft Surface tablet to go through intake history since it was too hard to write. Super nice touch for patients. I was called back by a pleasant young woman who I think was named Jada if I heard correctly. Two minutes later Dr. Angelo Savino came in, did a thorough examination of my hand and wrist then sent me for x-rays. That process was quick and efficient too. The x-ray technician took me back to the exam room where I was met by Dr. Savino in about five minutes. He gave me the confirmation that I caught a nasty case of carpal tunnel syndrome. He sent in a prescription for Prednisone and sent me into a room to be fitted for a brace. One hour and ten minutes after walking in, I was leaving feeling well cared for by a professional and efficient team that really seems to care for their patients well being and also considers that patients have other things to do with their day than sit around waiting for a doctor. I'm thoroughly impressed with my first encounter with a health care facility in Illinois. Well done IBJI. You have a big new fan.

Aug 2023

Best experience we’ve had in healthcare in a very long time! My daughter fell on outstretched hands at camp. We were seen by the wonderful Sr. Sevono, had x-rays, and got our custom removable casts (broke both radii) all in under two hours! Amazing, kind, knowledgeable docs, staff, and OTs made this an absolutely non-traumatic experience for a scared 5 year old! Thank you!!!

May 2023

Thanks to Dr. Chams and the entire team at IBJI Libertyville and Grayslake for taking care of our son’s miniscus tear in a speedy and caring manner. Can’t thank you enough for being our physician for the past 10+ years.