Staff was very helpful and polite. Me of the staff helped me to pick between a few pairs - gave opinions and was complimentary and friendly. Prices were very good enough so that I bought a pair of sunglasses as a second pair at a great price. I was advised by the staff to avoid weekends, Mondays and any time after 3pm. Great experience!
October 2022
Three stars is an average for the optometrists and optical department. Five stars for the optometrists and their staff. Knowledgeable, pleasant and helpful. I highly recommend them. The optical department is grossly understaffed. No organization, no clear line and they seem to wait on people in a haphazard fashion. I went three times and gave up. Staff does not seem knowledgeable or particularly helpful.
May 2022
Excellent selection, prices and customer service. I pay out of pocket and Costco Optical definitely has the most competitive pricing. The staff is wonderful. Everyone is very helpful and friendly. Debbie helped me pick out frames and was honest about what was the right size for my face. Susie did an exceptional job inspecting the lens and finding almost invisible flaws, then expediting replacements and calling me personally to let me know they were ready. Elaine took time to connect on a personal level and I'm very thankful for her. The physician, Dr. Janikowski was amazing and I've never seen better! It's like someone turned on the High Definition. I love... read full review
Staff was very helpful and polite. Me of the staff helped me to pick between a few pairs - gave opinions and was complimentary and friendly. Prices were very good enough so that I bought a pair of sunglasses as a second pair at a great price. I was advised by the staff to avoid weekends, Mondays and any time after 3pm. Great experience!
Three stars is an average for the optometrists and optical department. Five stars for the optometrists and their staff. Knowledgeable, pleasant and helpful. I highly recommend them. The optical department is grossly understaffed. No organization, no clear line and they seem to wait on people in a haphazard fashion. I went three times and gave up. Staff does not seem knowledgeable or particularly helpful.
Excellent selection, prices and customer service. I pay out of pocket and Costco Optical definitely has the most competitive pricing. The staff is wonderful. Everyone is very helpful and friendly. Debbie helped me pick out frames and was honest about what was the right size for my face. Susie did an exceptional job inspecting the lens and finding almost invisible flaws, then expediting replacements and calling me personally to let me know they were ready. Elaine took time to connect on a personal level and I'm very thankful for her. The physician, Dr. Janikowski was amazing and I've never seen better! It's like someone turned on the High Definition. I love... read full review