Costco Optical

Oct 2022

Three stars is an average for the optometrists and optical department. Five stars for the optometrists and their staff. Knowledgeable, pleasant and helpful. I highly recommend them. The optical department is grossly understaffed. No organization, no clear line and they seem to wait on people in a haphazard fashion. I went three times and gave up. Staff does not seem knowledgeable or particularly helpful.

May 2022

Excellent selection, prices and customer service. I pay out of pocket and Costco Optical definitely has the most competitive pricing. The staff is wonderful. Everyone is very helpful and friendly. Debbie helped me pick out frames and was honest about what was the right size for my face. Susie did an exceptional job inspecting the lens and finding almost invisible flaws, then expediting replacements and calling me personally to let me know they were ready. Elaine took time to connect on a personal level and I'm very thankful for her. The physician, Dr. Janikowski was amazing and I've never seen better! It's like someone turned on the High Definition. I love my glasses and I love Costco!