We were looking for someone to come run electricity in our basement. Sarah, who runs the office was very friendly, knowledgeable and made everything so easy for us. The guys who showed up to do our work were polite, efficient and professional. I can’t say enough good things about Altered Electric! Will definitely call them back for more work in the future.
January 2021
First they gave a quote on a fan replacement and replacing can lighting in writing. When they had to come out a second time because I didn't have the down rod for the fan. They said it would be an additional cost. (which I was fine with) When we got billed it was $600.00 more then what was quoted in writing. Then, when I sent them the written estimate they had given me, they said it was incorrect. I said, it wasn't my issue that they sent me a incorrect estimate. They eventually charged what they had sent but, not without an argument. Terrible communication!Service: General repairs
We were looking for someone to come run electricity in our basement. Sarah, who runs the office was very friendly, knowledgeable and made everything so easy for us. The guys who showed up to do our work were polite, efficient and professional. I can’t say enough good things about Altered Electric! Will definitely call them back for more work in the future.
First they gave a quote on a fan replacement and replacing can lighting in writing. When they had to come out a second time because I didn't have the down rod for the fan. They said it would be an additional cost. (which I was fine with) When we got billed it was $600.00 more then what was quoted in writing. Then, when I sent them the written estimate they had given me, they said it was incorrect. I said, it wasn't my issue that they sent me a incorrect estimate. They eventually charged what they had sent but, not without an argument. Terrible communication!Service: General repairs