Phoenix Nails

Nov 2022

Prior to Covid, Phoenix was good; manis and pedicures, nice foot, leg and shoulder massages with pedi and mani included hand, arm and shoulder massages. Since Covid, the service has changed. They have lost some very good manicurists although the ones who are there are pretty good. The big minus is the fact that manis and pedis are done very quickly and not as well as before. Gone are the shoulder massages, even though Covid is over. The pedicures are maybe 45 minutes and leg massage is over in a blink. Manicures seem rushed as well. I recently sent two mothers their with their young daughters (6 and 8) for pedicures and polish only for the girls. They were told that the quick dry was far better so that's what they did. When it came to payment, they were very surprised at the increase in cost. They had limited money so the tip that was offered was less than usual. The manicurist looked at the tip and asked if it was meant for all the manicurists or just for her. The woman who was paying ended up borrowing tip money just to settle and leave. This is not the first times it's happened and is a devious business practice. Customers do not like to be taken advantage of and I suspect that they have lost business. There's no point in being in business if you don't understand what people want.

Aug 2022

I have been getting my nails done at Phoenix Nails for 4+ years and they never disappoint! Always so friendly and kind during my appointments. They do a wonderful job on my nails. Highly recommend!

Aug 2021

It was my first time getting a manicure at any salon and it was my first time visiting this salon and I thought that the outcome was Amazing and I definitely want to come back I would definitely recommend this salon