“The staff are friendly and knowledgeable. Dr Paik was excellent. Explained the issues he needs to check for. I really liked the whole experience.“
“The vision test by Dr. McHugh was very professional and it was easy. No pain and she was terrific to work with.I checked on new glasses and sports goggles and the prices were very good. And Adam was very helpful. Nancy at the front desk was great. I will be back.“
“Easy to schedule by phone or online. Quick and efficient visit. They noted my medical insurance would now pick up part of the cost of the exam, which saved me over 50% on this visit. Very pleased with my experience here. I will continue to return.“
“Doctor was polite and professional and real nice. He let me know how my eyes was doing, and I appreciate that I raise him a 5 star“
“I recently switched optometrists and found Expert Family Care from a recommendation. It was like night and day. My only regret is that I didn't find this practice sooner. Efficient, friendly, and clearly on top of their game. Highly recommend.“
“I got the BEST eye exam at LensCrafters. Dr. Gianfriddo and her technician Ivett were VERY thorough and could not have been nicer. They both explained all the tests they were conducting and I felt very taken care of. Highly recommend“
“I found this place because I was searching for a very specific eyeglass frame. I had an amazing experience from start to finish. The Chens were friendly, knowledgeable and incredibly helpful! They were honest about products and fair in price! I am from out of state and will definitely return when I'm in the area! I love my Veralux glasses and thank you for everything!!!“
“I am so happy to have found this place. A previous wearer of rigid gas permeable lenses, which are terrible because they are just way too small, led me to seek scleral lenses. Wow, what a difference these make. After a very short period of time you don't even feel them. Warning. You might forget they're in. Sooo comfortable. I absolutely love them. They're so easy to put in and remove. I'm very satisfied. Try this place. You won't regret it. The Dr. makes it his top priority to make sure you can see your very best and he's so kind. Thank you Dr. Levine.“
“Dr. Wyse and her entire staff were terrific! The office is a well oiled machine, making the whole process so easy. The surgery was also easy and completely painless. As for the results - I'm thrilled! The world is so much brighter, and beautiful!!!“
“Everyone was great and the doctor was very thorough and addressed my concerns. Good experience.“
“Definitely the best eye care in the area. But be cautious—the staff at the front desk can be, to put it mildly, quite unprofessional. I didn’t expect such a hostile and aggressive reaction from the desk employee when I simply expressed my desire to pay by card instead of using my health insurance. The moment my request broke her usual routine, she immediately raised her voice. In a raised tone, she started to pry into unnecessary details about my insurance, even though I repeatedly stated that I would be paying with a card.
When the situation became unbearable for me — and clearly uncomfortable for those around — the employee's aggressive outburst was interrupted by another staff member, who resolved the issue with a single sentence: "He’s paying by card." After that, the front desk employee fell silent, but she was far from calm. She started making faces and rolling her eyes, like a childish character in a bad comedy.
Later, when I spoke to the other staff members, who were all caring, attentive, and professional, I was reassured in my belief that the front desk employee had behaved completely inappropriately. I hope no other visitors will have to become the next victim of her tantrum.“
“I have been going to Alan Optical for about 15-20 years. The doctors and staff are very knowledgeable and helpful. They have a wide variety of frames to choose from and can answer any and all questions. If you are having eye issues and need glasses or contacts this is the place to go.“
“Doyle Opticians has continued to earn my business and loyalty during every visit (multiple times a year) for the last 33 years.I wouldn’t trust my eye care and eye wear to anyone else.“
“Dr. Higgins is the absolute best, very kind and helpful. My family has been visiting for eye checkup for many years, will continue to visit. Office staff are also very helpful and kindhearted.“
“Staff was amazing! Throughout the entire experience staff was professional and caring. Dr Tyler and Dr Carter took extra steps to ensure procedure was successful.“
“The best service! All stuff was very polite. The doctor was so patient. They care a lot of kids !“
“The Optometrist was very knowledgeable and very patient with all my questions. The staff was very friendly and also knowledgeable. Overall, a great experience!“
“I will only see Dr Troutman, he truely cares about his patients. He takes his time to get it right. His assistant Tina has been there a long time, she helped me find glasses I truely love. I am very indecisive and she was very patient with me. Felt happy leaving know I received the Best Care! I highly recommend you giving them a try! Donna“
“I'm extremely happy to say I've found a new favorite eye doctor. Dr. Gandolfi is direct and professional. He took the time to help me find the most economical and long lasting solution to my eye issue. I never felt rushed. I'm fairly sure all forms of eye care insurance are accepted but call ahead to be sure.“
“Fabulous. Dr. Michaels is exceptional. The exam was thorough and the selection of frames and lens options was fabulous. I send all 2 of my friends there.“
“Comparing Vision Works to Walmart: Summary: Walmart is MUCH cheaper for the same quality of daily contacts, much better customer service as well. Not sure what Vision Works is doing wrong, but they seem kinda money hungry to me. How I decided this: I used to order contacts at Vision Works in Gurnee Mills, but I had forgotten to get a new prescription done with them before leaving for college. The town my college is in does not have a Vision Works, so I decided to get it done at the Walmart Vision Center. Little did I know that was a good decision. I got the prescription done and got the free trial contacts, but never got around to ordering contacts. When I got back home in Gurnee, I tried to fax over my prescription to Vision Works and the woman that was helping me at VW was a little rude and hard to approach, but the lady on the phone doing the fax was very helpful. When the prescription went through, I was told that I could not order contacts from VW because the brand I had gotten at Walmart was not carried there. This did not really make sense to me because I thought it was only the prescription they needed, not the brand. So, I decided to go over to the Walmart in Gurnee to order from them, and the contacts not only came in 4 days, they cost $51 cheaper for the same 90 day daily contacts I would've gotten at VW. VW contacts usually come in after a week and a half or so. Wearing the contacts daily, I have not noticed any difference from the brand I used to get at VW. Now my whole family is switching over from VW to Walmart. Plus, the staff at both my college town and Gurnee were nothing but nice to me. At Walmart I get called Miss (insert last name), while at Vision Works they act like they don't even remember me. Overall great experience.“
“All the staff and Dr. Larry were fantastic. They provided excellent service and care for me and my children. I couldn't have asked for a better experience.“
“They answer questions, take time with patients and provide a complete eye exam. He even advised how I could save money with my insurance. His team was very kind when teaching my daughter how to put in her first contacts. The office is very clean and sanitary. Highest recommendation!“
“Dr. Robbins was very thorough and took time to explain everything. the others in the office were also very nice, and efficient. I was out in 30 minutes.“