“The staff are friendly and knowledgeable. Dr Paik was excellent. Explained the issues he needs to check for. I really liked the whole experience.“
“I found this place because I was searching for a very specific eyeglass frame. I had an amazing experience from start to finish. The Chens were friendly, knowledgeable and incredibly helpful! They were honest about products and fair in price! I am from out of state and will definitely return when I'm in the area! I love my Veralux glasses and thank you for everything!!!“
“Dr. Jacobs and all the staff are so wonderful: very friendly, very helpful, very knowledgeable, very professional. Waiting time is minimal. They are always so accommodating to my needs, with great empathy, compassion. I have been taken care by Dr. Jacobs and his team since 2016. I still remember that day in 2016 vividly, when my left eye failed, causing pressure reached far beyond 60+. Since the surgery with Dr. Jack Cohen, Dr. Jacobs has brought it down to acceptable numbers, and I have felt good, seen very well, with pressure around 10. Last month it was 9. ... The office is well equipped with modern, hi tech instruments. It is well kept and maintained, I feel safe during this uncertain time. I have to drive quite a long way to visit Dr. Jacobs every 4 months, but worth it. .... from Henry - a very grateful patient, who was saved by Dr. Jacobs and Dr. J Cohen in 2016.“
“Answered all my questions clearly. Worked to save me as much money as possible on my contact lens and glasses.“
“I have been going to Alan Optical for about 15-20 years. The doctors and staff are very knowledgeable and helpful. They have a wide variety of frames to choose from and can answer any and all questions. If you are having eye issues and need glasses or contacts this is the place to go.“
“We have been coming to this location for years and love everyone there! Today my daughter got contacts and the doctor and front desk were so patient with helping her.“
“The best service! All stuff was very polite. The doctor was so patient. They care a lot of kids !“
“Doyle Opticians has continued to earn my business and loyalty during every visit (multiple times a year) for the last 33 years.I wouldn’t trust my eye care and eye wear to anyone else.“
“Amazing family owned shop with beautiful frames! Very professional and great selection of sunglasses and glasses. Great quality Chrome Hearts and Cartier“
“I will only see Dr Troutman, he truely cares about his patients. He takes his time to get it right. His assistant Tina has been there a long time, she helped me find glasses I truely love. I am very indecisive and she was very patient with me. Felt happy leaving know I received the Best Care! I highly recommend you giving them a try! Donna“
“Staff was amazing! Throughout the entire experience staff was professional and caring. Dr Tyler and Dr Carter took extra steps to ensure procedure was successful.“
“Everything was explained in great detail from the moment I walked in the door until I left with my receipt. No hidden charges. They knew my insurance better than I did.“
“Fabulous. Dr. Michaels is exceptional. The exam was thorough and the selection of frames and lens options was fabulous. I send all 2 of my friends there.“
“I’ve been getting my glasses from Dundee Vision for over 20 years. He always gives me good advice selecting frames. He knows his stuff!!“
“Comparing Vision Works to Walmart: Summary: Walmart is MUCH cheaper for the same quality of daily contacts, much better customer service as well. Not sure what Vision Works is doing wrong, but they seem kinda money hungry to me. How I decided this: I used to order contacts at Vision Works in Gurnee Mills, but I had forgotten to get a new prescription done with them before leaving for college. The town my college is in does not have a Vision Works, so I decided to get it done at the Walmart Vision Center. Little did I know that was a good decision. I got the prescription done and got the free trial contacts, but never got around to ordering contacts. When I got back home in Gurnee, I tried to fax over my prescription to Vision Works and the woman that was helping me at VW was a little rude and hard to approach, but the lady on the phone doing the fax was very helpful. When the prescription went through, I was told that I could not order contacts from VW because the brand I had gotten at Walmart was not carried there. This did not really make sense to me because I thought it was only the prescription they needed, not the brand. So, I decided to go over to the Walmart in Gurnee to order from them, and the contacts not only came in 4 days, they cost $51 cheaper for the same 90 day daily contacts I would've gotten at VW. VW contacts usually come in after a week and a half or so. Wearing the contacts daily, I have not noticed any difference from the brand I used to get at VW. Now my whole family is switching over from VW to Walmart. Plus, the staff at both my college town and Gurnee were nothing but nice to me. At Walmart I get called Miss (insert last name), while at Vision Works they act like they don't even remember me. Overall great experience.“
“All the staff and Dr. Larry were fantastic. They provided excellent service and care for me and my children. I couldn't have asked for a better experience.“
“i went to this location because they specialize in total eye ball replacement. not only did they replace both of my eye balls they gave me a choice of color. they also put me on their mailing list so I get promotional offers, I'm so fortunate to have this store by my home. they gave me cool sun glasses too“
“They answer questions, take time with patients and provide a complete eye exam. He even advised how I could save money with my insurance. His team was very kind when teaching my daughter how to put in her first contacts. The office is very clean and sanitary. Highest recommendation!“
“I recently visited Eye Magic by Michael Scott, and the experience was exceptional. Michael's dedication to customer satisfaction was evident from the moment I walked in. His personalized approach made me feel welcome and valued as he took the time to listen to my urgent eyeglass needs. Just two days before a two-week business trip, the cataract in my right eye worsened, leaving me unable to see well enough to drive. My left eye is weak, and my current glasses don't provide sufficient correction for safe driving. After receiving a new prescription from my ophthalmologist, I contacted eight different eyeglass stores, and all quoted a minimum of seven to ten days for new glasses. I couldn't wait that long. I then called the doctor and asked if he had any suggestions. He suggested I call Eye Magic, known for its excellent customer service. Michael assured me he could have the glasses ready in four days, and he delivered on his promise! He even overnighted the glasses to my hotel, ensuring I received them as soon as they were ready. Throughout the process, Michael didn't just keep me updated via text on the status of my glasses and provide tracking information for the shipment. He showed a personal interest and genuine concern for my situation, making me feel truly valued and understood. Michael's commitment to outstanding service is what sets Eye Magic apart. He exceeded all my expectations, and with this level of service, he has made me a lifelong customer. I wholeheartedly recommend Eye Magic to friends and family, knowing that Michael's dedication and attention to detail will be there in times of need. If you're looking for a personalized, customer-focused experience with top-notch eyewear, I highly recommend visiting Eye Magic. Michael Scott's exceptional service and dedication to his customers make his eyeglass store a standout choice.“
“Very helpful and accommodating staff. Gabby was fantastic and assisted me with my broken frames until I get my replacements in very very helpful“
“Wonderful staffing and accuracy.Conveniently located and phone call conversation is well trained.Most of all Dr’s efforts are very satisfied.I truly recommend!“
“Love their selection! They have lots of great options for all kinds of glasses that can suit anyone’s vibeSuper friendly and thoughtful staff as well! Charlie and Robert were very helpful and attentive throughout the whole visit to make sure I found some pairs I absolutely loved. They’ve definitely had me sold on getting glasses here once my insurance allows me to get my next pair“
“Dr. Robbins was very thorough and took time to explain everything. the others in the office were also very nice, and efficient. I was out in 30 minutes.“