Walmart Home Services

May 2024

Too bad 0 stars isn't an option. If I could leave 0 stars I would! I can see why this store has crappy reviews and a bad reputation...which I wish I would've known before spending money here for an entire grill set!! I visited the store on Sunday to purchase a grill set for my husband's birthday. Upon shopping I saw a patio set listed at $117. I asked the employee working in that area (Carolina) if the price was accurate and if it came with all 6 chairs, because I thought it was a good deal! She said "Yes, that's what it says" and verified the price was correct. I said, "okay, I'll have to come back because I don't have room in my car for both items. Yesterday I returned to the store to find the price listed at $398. Apparently it was listed wrong. The same employee was there working, and called a manager. "Mehet" GM Coach was the manager who came to assist. He told me, "the price was wrong, it's listed at $398 so that's the final price." He kept stating that there was nothing he could do. He literally said, "I do have the ability to change the price, but I'm not." He was dismissive, condescending, and lacked overall compassion for the situation. I showed him a PHOTO of the price that I took before leaving the store that day because i wanted to be sure to come back for the right set! He walked away and called manager "Rebecca" and stated that she also said there's nothing that can be done. I have been trying to reach her or manager Christian all morning and have yet to receive a call back. I spoke with one of the managers under Rebecca named "Rachel" who offered 10% off. I am not sure why would Walmart's Code of Conduct discuss ETHICS and INTEGRITY if this isn't going to be followed! "Associates who work at Walmart are expected to operate based on our high standards and values -- respect, service, excellence and integrity. Acting consistently with these values demands that a culture of integrity guides all our decisions. Our Code of Conduct reflects who we are as a company and how we bring our culture to life in our work every day. It applies to every Walmart associate. We also expect our business partners to embrace our values and meet these high standards. Associates and partners who do not share these values do not belong at Walmart. Our commitment to integrity is reflected in our actions. From ensuring the food and products we sell are safe; to using technology and data ethically and responsibly; to investigating concerns raised by our customers, associates and stakeholders, our commitments are embedded into every action we take." I even filed a complaint with corporate and am still waiting to hear back! This is ridiculous!

Jan 2024

This Walmart pickup sucks! I scheduled my pickup for 9 PM and received a notification at 9 PM stating it would be delayed. At 9:55, I received the notification my order was ready. When I arrived at the store at 10:12, it was already closed! WHY IN THE HELL WOULD THEY HAVE TIME FRAMES IF THEY FINISH EVERYTHING SO DAMN LATE AND ARE NOT PUNCTUAL.

Sep 2023

If I could give negative stars I would. i brought my car to get a tire replaced, I have a warranty and the service manger said they could only find a warranty for one tire until I showed the receipt. it took over two hours !!! my car was the only one in the shop and every team member was standing around and they tried to scam me every step of the way! it was the worst experience I have ever had and I will be telling everyone I can never to come here! horrible waste of a morning!