I had a pickup order for between 7 - 8 pm. I received both a notification and text that the order was ready at 8:26. I showed up not even 10 min later and it told me to check in during business hours (after 10 am the next day). So now I have to go back tomorrow, I do not live near there and planned my pickup for a time I would already be near Sam's Club. I needed the items for tomorrow, this is ridiculous!! I even tried calling the store with no answer! Wonder if I can get a refund on my membership. Even if I can't, I think I will be switching to Costco.
October 2020
BEWARE!!! I am a plus member and someone stole my rewards points/money that i have been saving for 5 years!! Was saving up for my daughters swing set, the cashier commented on it and three days later they were gone!! They used the money at two locations Des plains and Evanston. They can get your member ID by printing out a copy of your receipt. Sams did not fully re enstate me for the lost money either. So beware. Use your reward money before one of their employees steal it!!!
August 2020
Bad experience.
My boyfriend went in on his first day of work and they fired him for forgetting to take his piercing out. The “manager” didn’t even let him tell his side of the story. People are very rude here.
I had a pickup order for between 7 - 8 pm. I received both a notification and text that the order was ready at 8:26. I showed up not even 10 min later and it told me to check in during business hours (after 10 am the next day). So now I have to go back tomorrow, I do not live near there and planned my pickup for a time I would already be near Sam's Club. I needed the items for tomorrow, this is ridiculous!! I even tried calling the store with no answer! Wonder if I can get a refund on my membership. Even if I can't, I think I will be switching to Costco.
BEWARE!!! I am a plus member and someone stole my rewards points/money that i have been saving for 5 years!! Was saving up for my daughters swing set, the cashier commented on it and three days later they were gone!! They used the money at two locations Des plains and Evanston. They can get your member ID by printing out a copy of your receipt. Sams did not fully re enstate me for the lost money either. So beware. Use your reward money before one of their employees steal it!!!
Bad experience. My boyfriend went in on his first day of work and they fired him for forgetting to take his piercing out. The “manager” didn’t even let him tell his side of the story. People are very rude here.