Jordan has been taking care of our furnace and AC for the last 2 years and he's been wonderful. He's very personable, great with pets and very conscientious. We stopped using King Heating because a tech literally waved a flashlight at my furnace during my regular cleaning appointment, told me we had a cracked heat exchange and needed a new furnace. My brother in law, who works in HVAC in NC, told me that was not possible without opening the unit. I hired Hoekstra to come out and clean my furnace and they SPECIFICALLY said my heat exchange was intact, and after that, Hoekstra got my business for life for that honesty. Years later, they did replace my... read full review
September 2024
The technician was very professional!, he went to put on boot covers, but I told him don’t worry about it because the carpet was being cleaned the following day, he insisted on putting them on anyway, he left my home the way he found it when he left.
August 2024
Tim was prompt, professional and worked diligently. Even though he was not able to complete the requested work, Tim provided a work around. Eventually I will need the original work request to be completed, but I don’t want that take away from Tim’s hard work to provide a working solution. Great job, Tim!
Jordan has been taking care of our furnace and AC for the last 2 years and he's been wonderful. He's very personable, great with pets and very conscientious. We stopped using King Heating because a tech literally waved a flashlight at my furnace during my regular cleaning appointment, told me we had a cracked heat exchange and needed a new furnace. My brother in law, who works in HVAC in NC, told me that was not possible without opening the unit. I hired Hoekstra to come out and clean my furnace and they SPECIFICALLY said my heat exchange was intact, and after that, Hoekstra got my business for life for that honesty. Years later, they did replace my... read full review
The technician was very professional!, he went to put on boot covers, but I told him don’t worry about it because the carpet was being cleaned the following day, he insisted on putting them on anyway, he left my home the way he found it when he left.
Tim was prompt, professional and worked diligently. Even though he was not able to complete the requested work, Tim provided a work around.
Eventually I will need the original work request to be completed, but I don’t want that take away from Tim’s hard work to provide a working solution.
Great job, Tim!