About Hoekstra Heating & AC Co
Hoekstra Heating & AC Co. is a reliable and professional HVAC service provider. Their technicians are knowledgeable and meticulous in their work. They take the time to explain the issues and the process, ensuring customers feel comfortable and informed. The company's services, including heating system maintenance and furnace evaluation, have consistently received positive feedback from repeat customers. The technicians, such as Tim, are prompt, professional, and diligent, always working hard to find solutions even when the original work cannot be completed immediately. Customers appreciate their respectful and thorough approach, with technicians leaving homes in good condition. Hoekstra Heating & AC Co. is known for its customer-centric service, making it a highly recommended choice for HVAC needs.
Excellent service! Friendly efficient knowledge staff. Tim Estimator Alexis Secretary Ryan West and Colin Installation Technicians I have to say everyone I was in contact with was very easy to deal with. I felt bad for the install technicians as it was only 8 degrees outside. They did an all day outside commercial unit install at the house with no complaints. Also did a great job! I highly recommend using them.
For honesty, quality, transparency, and fairness, Hoekstra passes all of those qualifications. As a 66 year old, I don’t make recommendations lightly because I’ve had way too many bad experiences over the years. I’ve put Hoekstra through my curmudgeon ropes and, darn, I can’t find a fault. Highly recommended!
Jordan has been taking care of our furnace and AC for the last 2 years and he's been wonderful. He's very personable, great with pets and very conscientious. We stopped using King Heating because a tech literally waved a flashlight at my furnace during my regular cleaning appointment, told me we had a cracked heat exchange and needed a new furnace. My brother in law, who works in HVAC in NC, told me that was not possible without opening the unit. I hired Hoekstra to come out and clean my furnace and they SPECIFICALLY said my heat exchange was intact, and after that, Hoekstra got my business for life for that honesty. Years later, they did replace my furnace. But ultimately, they're a company that operates with integrity and I cannot say enough good about them.