My experience was exceptional as Samantha attended me and my family with respect and made the difficult journey for us less stressful. She was constantly available to answer questions and to ensure this process went as smooth as possible. Not only where we able to get everything arranged on the day of our appointment, but she was able to provide us with detailed information on how to get my father buried at the Abraham Lincoln Memorial because he was a veteran. We are forever thankful for that. My daughter recommended this place as she has been here several times and I have to say the overall experience was astounding. Samantha made us feel a sense of comfort, even though... read full review
June 2024
Russo was instrumental this past week in facilitating our family after the loss of a loved one. Tony was fantastic explaining the process, and even looked out for us on some of the do's and don't's of funeral planning. It felt like a family member was guiding us through the process.
Samantha was very helpful and understanding for the administrative side, helping us through the financial portion. Despite a couple of "hiccups" she kept it light and friendly.
RJ was our primary funeral director, and we just can't say enough about how much of a help he was. The calmness and prudence he had throughout the... read full review
May 2024
I'm reviewing this as a visitor to a family member who recently had a wake at this funeral home. As far as behind the scenes or involvement with staff, I have no first-hand experience.
The lobby is grandiose in appearance with many large pieces of artwork, statues, and furniture. It is very clean, well-lit and pleasant in appearance. The family member who was laid to rest had a nice sign with a clear indication of which room they were in.
Parking is more than adequate on the property. The grounds are very clean and well manicured. It would also depend on the person being laid to rest if the parking lot could handle a massive... read full review
My experience was exceptional as Samantha attended me and my family with respect and made the difficult journey for us less stressful. She was constantly available to answer questions and to ensure this process went as smooth as possible. Not only where we able to get everything arranged on the day of our appointment, but she was able to provide us with detailed information on how to get my father buried at the Abraham Lincoln Memorial because he was a veteran. We are forever thankful for that. My daughter recommended this place as she has been here several times and I have to say the overall experience was astounding. Samantha made us feel a sense of comfort, even though... read full review
Russo was instrumental this past week in facilitating our family after the loss of a loved one. Tony was fantastic explaining the process, and even looked out for us on some of the do's and don't's of funeral planning. It felt like a family member was guiding us through the process.
Samantha was very helpful and understanding for the administrative side, helping us through the financial portion. Despite a couple of "hiccups" she kept it light and friendly.
RJ was our primary funeral director, and we just can't say enough about how much of a help he was. The calmness and prudence he had throughout the... read full review
I'm reviewing this as a visitor to a family member who recently had a wake at this funeral home. As far as behind the scenes or involvement with staff, I have no first-hand experience.
The lobby is grandiose in appearance with many large pieces of artwork, statues, and furniture. It is very clean, well-lit and pleasant in appearance. The family member who was laid to rest had a nice sign with a clear indication of which room they were in.
Parking is more than adequate on the property. The grounds are very clean and well manicured. It would also depend on the person being laid to rest if the parking lot could handle a massive... read full review