“I went to three other immediate cares before I ended up here the day I was in severe pain with an ear infection. The place was clean, organized, and reasonably priced. The staff were all friendly and clear in their communications. I met the nurse practitioner and she was kind, quick, but thorough and asked me multiple times if I needed anything or required further explanation. She even scheduled me for a backup follow up appointment if I needed it! I had a great experience and will definitely be making this my go to for urgent care!“
“Great Dr! Have been seeing Dr. Umang Patel for almost 30 years and even though I don’t live close to the office anymore, it is worth the 40 min drive. Be prepared to wait, but you will get the treatment you deserve“
“I had a combination of symptoms back in November, a LOT of anxiety, i was sick, i couldn’t eat and i was in so much fear. We decided to try this Immediate Care, which is close to home, and we were not disappointed. It seems a bit hidden where it’s located, I know it’s a newer place as well. If you’re feeling hesitant, fear no more and go to this immediate care! I was worried they couldn’t help me because it was mostly anxiety, but they really did listen to me, and set me up in the right direction to finally get the care i needed. Amazing care, very clean facility, and great people!“
“Great staff, very friendly and caring. Fast service at affordable prices. Overall, it was a great experience. I will use this facility from now on.“
“The doctor was skilled, personable and empathetic. Great experience from start to finish. Really appreciate the care and attention from staff and doctor.“
“I have been a patient of Dr. Lopez for many years. Recently I had a total knee replacement. I highly recommend this practice. I felt very confident in Dr. Lopez and his staff. Debbie his nurse, his assistant Joe as well as the billing staff all were available to answer any questions I had before as well as after my surgery. When or if the time comes when I will need my other knee taken care of I will have Dr. Lopez and his staff take care of me again.“
“I loved Megan!!!! She is the best doctor out there. She has always put me at ease and helped me immensely. Words can't describe how much I appreciate her“
“I had a great experience with Dr Park today. I’ve been looking around for a place that would do a thorough exam and although we didn’t find the root cause of my sinus infection and bronchitis today, he did rule a lot of things out and did everything he could to help me and answer all of my questions, which at the end of the day was reassuring. What was refreshing was that he spent time explaining the basics, which is sometimes taken for granted but is surprisingly helpful instead of having to Google search everything and wind up down a rabbit hole of information. Dr Park helped me interpret the options for treatment available to me and I felt like I left with a lot more information than I had when I got there, and that’s exactly what I needed to make decisions about what medicine to take for my horrible sinus infection. I also got a PCR test, which is hard to get covered by insurance unless it is specifically ordered by a doctor after the Covid emergency ended May 12.“
“Astoundingly efficient office. The office is easy to locate and very clean. Some of the outside office waiting area furniture is a bit aged but still serviceable, I'd probably say they'll replace or refurbish the furniture in a year or so. The clinic rooms are extremely clean and very well maintained. The clinic rooms put the waiting area to shame. Intake nurses are polite and conversational. They're willing to take time to collect and explore medical history. The APN (care provider) is very efficient in their provision of care. They do not argue with a persons needs. They go above and beyond to make sure that the patient is the driving force in the room and the provider a validating and prescribing agent. Instead of the provider talking down to patients with chronic conditions the provider lets patients decide their care needs and aids the navigation. It's truly a collaborative care environment unlike some offices I've been in where providers are controlling and have the final say in everything. This is a prime go to clinic for most minor needs. That said it might not be a fit for more major needs. There's the large Des Plaines care center for more extensive needs such as the need for an on-site blood laboratory and point of care blood testing. For your basic sinus infections and pneumonias etc this office will do the job efficiently and quickly. For more involved rare organisms, you might want to consider the larger urgent care / outpatient center. Choose carefully based on the severity of your condition. Also, don't bother with instant quick care video visits. They'll just waste your time and have you go to urgent care. This clinic has been a go to for my healthcare for years and will remain that way.“
“Have had to come here a handful Of times and usually very sick. Making an appointment is easy on the duly health portal. Sometimes there is a wait even with an appointment, buts it’s urgent care and I expect a wait. I’ve never had a bad experience. providers have been helpful and despite clearly being over loaded at times has always spent time with me and listened and addressed all my concerns. Every staff member from check in, to intake with an EMT to physicians and radiology, they all have been kind and helpful.“
“The staff couldn’t have been more considerate and concerned. The wait time was not excessive, given these “challenging” times.“
“We've been to this urgent care twice for my husband's wax blockages in his ears and gotten excellent care both times. After trying another urgent care, we came back here hoping they would be able to diagnose the problem. They diagnosed a wax blockage within minutes and were able to flush it out. We got recommendations on how to prevent it in the future. The doctor and nurse were nice, efficient and professional. As long as I live in the area, this will be the only urgent care I go to. Thank you!“
“The service was excellent. The staff , nurses, doctor exceptional. Not only providing professionalism but also caring and compassion. Thank you to all.“
“This is my third visit in northwest community healthcare.First, I took there my 11 years old son. He had a pencil lead on his hand. They did a great work and they took out. After taking it out, they also had the x-ray, make sure that no pieces left inside of his hand. It was awesome.Second one was with my daughter. It was all great. Third one was my six years old boy. It was great as well.I would definitely recommend this place.“
“I went for a consultation for some headaches and Mrs. Florentino treated me very professionally and explained the possible causes, gave me some recommendations to follow, with great pleasure and confidence I would return to that clinic, I recommend it.“