About Northwestern Medicine Immediate Care Gurnee
Northwestern Medicine Immediate Care in Gurnee provides thorough and gentle medical care. The staff, including doctors and receptionists, are recognized for their politeness and attentiveness. The waiting room is comfortable, featuring amenities such as drinks, plugs, and USB ports for charging phones. While wait times can be lengthy, patients appreciate the kindness and understanding of the staff during their wait. One patient noted that what took over 3 hours at another facility took less than an hour here. Dr. Blake was praised for being extremely thorough and gentle when treating a child with upper respiratory concerns, ensuring all necessary checks were completed before a referral to the ER. Northwestern Medicine Immediate Care in Gurnee is a suitable option for those seeking urgent medical care, emphasizing patient comfort and satisfaction. Dr. Qasem is also noted for making patients feel very comfortable, which is essential in the medical field.
The desk staff and doctor we talked to were alright, but the person answering the phone is completely rude and acts like they don’t know what you’re talking about. They talk down on you. I don’t know how miserable your life is to where you got to talk to people like that.
Small copay. Hardly ever a wait. They have a great staff from reception to nurses to doctors or nurse practitioner. They take the time to listen & care. I walk out with a solution and on my way to a healthy dsy.
Visiting Gurnee from out of town and daughter needed to be seen. We were in and out in about an hour. Really no wait time, but it was the middle of the day and during the week. Front desk staff were friendly and entered info quickly. Nurse Practitioner listened to concerns and able to quickly diagnose issue and give treatment. Prescription then sent to local pharmacy with no issues.