NorthShore Medical Group - Gurnee Family Medicine

HORRIBLE PLACE!! HORRIBLE STAFF AND CUSTOMER SERVICE!! I haven’t been able to make an appointment for 2 months because the 2 doctors Ive been in contact with as well as customer service have said that my case is not severe and that if it is i should instead go to the hospital, they won’t even see me for a checkup appointment, I think it’s very wrong they are denying me good health. I’ve never felt so dehumanized before. This is very sad.

Why can't the lab keep to its posted hours of operations? They seem to close on a whim. Also, update the North Shore website to reflect the "breaks" this lab now takes daily.

Did blood tests, it was fast and did not hurt. Only problem is how rude everyone was. On the phone and in person. Also did not get my temperature taken which I thought was odd due to Covid.