About IBJI Physical & Occupational Therapy - Gurnee
IBJI Physical & Occupational Therapy provides excellent care, with skilled therapists. They explain treatment plans and goals in detail, and demonstrate a deep understanding of the human body. Personalized attention and a gentle approach make patients feel comfortable and at ease, leading to successful therapy sessions. The staff is knowledgeable and helpful, with friendly smiles from everyone. Kailey, Amanda, and Caitlin are particularly remarkable, demonstrating stellar knowledge of the body and a way of making patients comfortable. Patients report that the staff explains everything in detail regarding goals and the plan to achieve them.
Front desk great at helping you get scheduled when you need it or need to change it. Your treatment is amazing. My therapist Kaylee listening to me and helps with dr when concerned about surgery healing. Amaxing when doung treatment and listening to me when I say something is hurting bad and will adjust the treatment
I really like the Illinois Bone And Joint facilities. Dr. Mark Hamming and his team is always professional and helpful. From the front of the desk I always get good customer service. The ladies in physical therapy, always great you when you come in for your appointment. They ask your name and sign you in. They tell you to have a seat and someone will be with you shortly. The physical therapist will come out and get you started on your exercises. They are the best.
My experience went really well except for the fact that I’m still in a lot of pain and it’s been three weeks so I’m trying to find out why. Other than that all the staff employees and doctors were very knowledgeable and helpful in my time of need. Thank you.