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Reviews for Merry Maids of Grayslake
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Merry Maids of Grayslake
888 E Belvidere Rd STE 201, Grayslake
Directions Call Website Suggest an Edit
888 E Belvidere Rd STE 201, Grayslake
Directions Call Website Suggest an Edit
Terrible customer service. When wiping down the counters, they will not move anything (toaster, canister, etc) they will only wipe around it. We had to tell them that they need to mop our floors as they were not actually mopping but just using a dust mop to clean the floors. They have missed cleaning our 1/2 bath. Regularly had to dust for cob webs after they had just been there because they missed the corner while cleaning. When my husband called to complain, the office manager Fabiola told him that they do a good job and that we have too high of expectations for them. If we expect that you mop and dust when cleaning our home, then yes, our expectations are too high... read full review
This is an amazing company! I wished I had started this service years ago! Try it, you won’t regret it!!Service: Standard cleaning
Terrible customer service. After I made a schedule for an estimate I was told it had to be rescheduled. Fine. The man comes to the appt and takes about 15 mins to explain the cost of everything. I called later that day to start a schedule and he said great I'll call you with availability. 2 weeks go by and he never calls me. I call back and they tell me on the phone what days are available and I tell them what's good for me and they tell me AGAIN that they will call back. 2 weeks later I called for the last time , is anyone going to call back with a schedule? The man tells me he will call back in a hour ... never calls me back. At this point I think it was done... read full review