“I recommend Anchor over any other home health care agency. Staff is friendly yet professional. They go out of their way to meet your needs and really care about their clients.“
“Not sure how to spell her name, but Tammy was so helpful and kind. I have a 90 year old grandma that I am going to need to be the caregiver for, and was lost in how to begin the process. Tammy was very helpful and made the process seem less overwhelming for me.“
“This is a honest caring company you can trust , and believe in among others they don't only tell you about there greatness they show and prove to you there greatness“
“Christina Kirkou, Respiratory Therapist at American Homepatient in Collinsville, IL was amazing! She gave me more than ample time at my appointment to answer all of my questions and went over my new CPAP machine in its entirety. Christina listened to my needs and concerns. My face was measured for a proper mask fitting. A very knowledgeable and compassionate healthcare worker. Christina is an asset to the organization. She really cares about her patients and does right by them. Better than my other DME company. If you are looking for a new DME company for your respiratory needs check them out.
My doctor suggested I get a new CPAP mask, from the one I was originally set up on, due to my recent sinus surgery. I had an appointment within 2 days. Once again Christina Kirkou, Respiratory Therapist, hit the ball out of the park! She showed me my options and gave her expert opinion on which mask(s) would work best in my situation. Their mask fit guarantee is a real thing. Ms. Kirkou's attention to detail and exemplary customer service is unapparelled to what one receives in today's business world. Many thanks to Christina again!“
“Do not use mail order unless you use the Collinsville store. When I called the Collinsville facility about the following incident, they bent over backwards to help me get the right mask immediately.I ordered a mask and headgear requesting size extra small. I waited ten days and called again at which time I was assured that they would be processing the order soon and that I would be getting the extra small. Seven days later, I recieved the wrong size and they would not replace it until they received the equiptment they sent. I was informed that I would have to wait until they could get me a return authorization, that could take up to 72 hours, and that the correct mask would not be shipped until they receive the wrong one.I called the Collinsville facility and they bent over backwards to help me get the right mask immediately.“
“3 months ago my girlfriend almost died SLU Hospital saved her life and now we take care of her at home and ssm home health comes by they are very friendly and down to earth nurses and we haven't had any issues“