Hawthorne Animal Hospital Ltd: Myer Paul DVM

I used this emergency room 6 or 7 times over the last few years. I have always been grateful and impressed that I can have my pups looked at on an emergent basis 24/7. I read some of the other comments about this place "being expensive". I wonder what they are comparing? We have never been there at a regular hour. So yes, there are staffing costs. I understand the emergency room initial cost. Again, overhead. This week, one of our littles had an eyeball issue. The overnight surgical staff took care of her and a few hours later I received a call from the surgeon at 4 am giving me an update that everything was fine. Expensive? I thought the surgical fees were... read full review

The day before Valentine's Day, I woke up to a sick dog. I called my vet immediately and let them know what was going on. After my description, they knew she needed to seen pronto. Unfortunately they couldn't squeeze her in and recommended an emergency clinic. My vet is in STL and since I now live on the Eastside of the river, I choose Hawthorne. When I looked at the reviews on Yelp, I became concerned, but I needed a vet fast. I called, told them the issues and they said, to come on in. Wow, the staff was so attentive and caring to me and my fur-baby when we arrived. We were promptly escorted to an exam room and the vet tech was professional and thorough in... read full review

A little concerned from the start...... I called for an emergency visit at 9pm on a Sunday for some front leg pain. When my husband and I arrive with our dog we were immediately put back into a room but also were told that they are very short staffed so it might be a few before we would see anyone. We waited not ONE but TWO almost THREE hours later. When they came in to see our dog the technician (nurse) didn't say shit..... they should took our dog to the back. Didn't once make eye contact to me or my husband. Personal opinion! They should have never taken my dog back without explaining to us what they are planning on doing back there. I didn't wanna be... read full review