First off, if you're reading this review, my condolences. With that said, I was very pleased with the service that Rux provided when my father passed away last year. They were efficient, responsive, and polite. I can't speak to how they handle consolation, because that wasn't what I wanted or needed at that point. My father passed away in Chicago, and was buried in Kewanee, while I live out of state. I wanted someone to handle the logistics, so I didn't have to worry about that, and could just spend time with my mother, and Rux did that admirably. They would have been happy to provide the casket, but gave absolutely no pushback whatsoever when I chose... read full review
June 2020
Professional. So personable at such sad time. Every detail is taken care of.
First off, if you're reading this review, my condolences. With that said, I was very pleased with the service that Rux provided when my father passed away last year. They were efficient, responsive, and polite. I can't speak to how they handle consolation, because that wasn't what I wanted or needed at that point. My father passed away in Chicago, and was buried in Kewanee, while I live out of state. I wanted someone to handle the logistics, so I didn't have to worry about that, and could just spend time with my mother, and Rux did that admirably. They would have been happy to provide the casket, but gave absolutely no pushback whatsoever when I chose... read full review
Professional. So personable at such sad time. Every detail is taken care of.