Tips & Reviews for Elements Massage

appointment required mask required staff wear masks accepts credit cards street parking accepts insurance

  • Oct 2021

    This place's membership is a scam, be aware! I'm paying every month for a one-hour massage, but they've canceled my appointment twice now, with one hour notice, without giving me options to re-schedule it. I'm paying for a service they're not providing. Every time they cancel last minute, I'm at the back of the line to get an appointment, which usually means one month out for a deep tissue massage. I called to cancel my membership and they wanted for me to pay an extra month... Also they don't want to refund me the previous month I paid for no service, saying that the payment was 26 days ago, so it's too late to refund it... What?? As a business owner, I know very well...read full review

  • Jul 2021

    I had an appointment at 3pm with a therapist which was canceled 3 days in advance. No problem, things happen, and they rescheduled me for the same day with a different therapist. Sounds good right? But then they canceled my second appointment a couple hours in advance. Acted like it was no big deal, refused to reschedule me any sooner than a full 2 weeks later, and refused to give me my money back. Don't get me wrong, I'm not mad at the therapists, sometimes life happens. But the customer service is awful. (Did I mention that they canceled both appointments by text?)All of this while they charge clients the full price of a massage if that client cancels with less than...read full review

  • Jun 2021

    Nicole is the best! I don't know where she gets the upper body strength, but I feel 1000% better after a massage with her. If I was a millionaire, I would get a massage from her at least once a week. I am so thankful to have found Nicole and Elements massage. I have a membership, it is great and super flexible, which keeps me coming back.

Photos

Hours

Monday: 9AM - 9PMTuesday: 9AM - 9PMWednesday: 9AM - 9PMThursday: 9AM - 9PMFriday: 9AM - 9PMSaturday: 9AM - 8PMSunday: 10AM - 8PM

Ratings

Google Google: 4.8/5 Yelp Yelp: 5/5 Facebook Facebook: 4.9/5 BBB BBB: NR Nextdoor Nextdoor: 1 ❤️

Elements Massage

7239 Madison St, Forest Park

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