Valerie L. Schoen, DVM

Jan 2024

I have upgraded my review because of how Stephanie handled everything. We had a prescription in to CVS that was not being refilled, they said that they sent a message to Bramer to get it refilled. I called Beamer and they said they never received it, it was sent to a doctor who is no longer there. Wouldn't you think they would have a general receiving end for this?! Then she said you haven't been here for over a year. Yes, I said, we have, Well, she said that doctor is gone now too and a new doctor has to see you in order to refill. I was so upset, our dog has seizures and she is down to one pill! Stephanie took the brunt of it all, not to mention I had the flu and could not get in there. She called the next morning and said she talked to the new doctor and they will send in a two week script until we can get in. Mind you, it still does not make sense to me since we have been in there within a year, but if I were Stephanie I'd be scared to talk to me again, I give her a lot of credit, they are lucky to have her.

Jan 2024

This review is long overdue. And yes, I know about their recent changes. All I'm offering is my experience, which has not suffered as a result of the change in ownership/management. Bramer has been our vet for 5 dogs over a course of 15 years, give or take. We have never, and I emphasize NEVER, had any issues or concerns with their level of medical knowledge, level of service or professionalism. Everyone we have even met there has been absolutely wonderful, from the vets that have departed to the new vet now and of course to all the vet techs and front office staff. I have also found their pricing to be very reasonable. We have been fortunate to have had such a great vet for our furkids. Most recently they fit us in quickly for last minute shots and paper work and gave us advice on travel meds for the kids. They were just as friendly and helpful as the very first time we walked through their doors. But, now, we are leaving the state and will no longer be able to bring our babies to them and that does make me sad. I only hope lightening strikes twice and that we find another awesome vet. Thank you Bramer for giving Bella, Hampton, Napoleon, Cooper and Winnie the attention they needed and for always being there for them. They have their tags and meds and are ready to travel!

Oct 2023

Bramer has been our vet for many years (40+) and they have taken exceptional care of our pets, dogs and cats. We've always appreciated their compassionate care. We are hopeful that the example set by Dr. Hagedorn continues through whomever comes in to lead the practice.