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Reviews for Dr. Edgar S. Perez : Vision Source
Add your commentDr. Edgar S. Perez : Vision Source
2 E Devon Ave, Elk Grove Village
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2 E Devon Ave, Elk Grove Village
Directions Call Website Suggest an Edit
Everyone at Family Eye Care Center are wonderful! Dr. Perez is caring and takes his time with you. They ensure eye health, and when it comes to looking for glasses, his staff are the best at helping you find the perfect frames so you can look your best. I've been a patient for about 15 years and highly recommend them.
Great selection of eye wear!I've been going to Dr. Perez for almost 6 years now. As soon as I hit 40, my eyes took a dump. I didn't have a regular eye doctor so I pass by his office everyday and though I would take a chance. The staff is so friendly from the get go. Dr. Perez answers all my questions no matter how tedious they may be. The assistants/staff has helped me pick some of the best glasses that I've ever had. They are thoughtful and helpful. Not sure why the other guy didn't like it, but I've always had the best experiences with Dr. Perez and his staff.
Dr. Perez is unfriendly, stiff, and avoids answering eye-care-related questions directly. His assistant, the receptionist is impatient, and also unhelpful. After ordering my frames, she called to tell me I owed $8 more than what she had originally charged me. Two hours later, she called again, stating the frames she had ordered for me were no longer available, suggesting I purchase a pair I had specifically told her I did not like.Their selection of frames is small and lacks creativity.Thankfully she canceled my order and refunded my money without arguing. I'll take my prescription elsewhere.First and definitely LAST experience with Family Eye Care!